Kuzina — Restaurant in New York

I am extremely disappointed and honestly shocked by the experience I had with this restaurant. I called to place an order, and the man who answered the phone (I believe his name was Mahal) was unbelievably rude from the moment he picked up. Instead of being helpful or polite, he was short, dismissive, and made me feel like I was a bother just for trying to support their business.

As if that wasn’t bad enough, after the call, he even went so far as to send me rude and completely unprofessional text messages. I have never been treated with such disrespect by any business before. It was upsetting and completely unacceptable.

I was excited to eat their food, but after the way I was treated, I will never be returning. No one deserves to be spoken to or harassed like that, especially by a place that’s supposed to value its customers. I would strongly advise others to think twice before giving them...

Firstly, the ambiance of the restaurant contributes significantly to the dining experience. The well-decorated and clean environment creates a welcoming atmosphere. Factors such as lighting, music, and comfortable seating makes this diner feel relaxed and comfortable. Secondly, the Friendly and attentive staff members can elevate the dining experience. When waitstaff are knowledgeable about the menu and provide timely service, making customers feel valued and appreciated. This restaurant prioritizes customer service and creates a positive impression and definitely encourages repeat visits. The diverse menu provides options that cater to different tastes and dietary restrictions. Additionally, using fresh and high-quality ingredients which influences the taste of the dishes served. Kuzina restaurant consistently delivers both variety and excellent taste, making it likely to gain a loyal...

This one specific driver demands a tip before giving you a chance. First time it happened I let it go. This time, I called my boyfriend before opening the door, I had the pen n receipt in my hand having previously confirmed with my boyfriend that I was going to tip to listen how he will demand it before giving me a chance and of course he hands me receipt and says sign here for a tip. I was literally going to. That is so rude to demand a tip. So I said this is the second time you're doing this to me I am now not tipping. I then call restaraunt to inform them and all I did was say hi are you a manager to whoever picked up n he replied how can I help you so I said are you a manager again ..how can I help u again ..so now I say u can help me by confirming if you're a manager or not and he said he thinks he is lol so I hung...