Lady Lexis Sweets — Restaurant in New York

This is my first experience at Lady Lexis Sweets. I wish I could say my review is about the food (which I'm sure is good), but the service left a very bad taste in my mouth.

This location also doubles as a UPS Access Point. I came to pick up a package on behalf of my girlfriend, to which they were justified in denying me since we don't have the same address. We made an attempt to pick up the package during "business hours" two times, but they weren't open during the hours listed. During my solo visit yesterday, the older woman behind the register was very rude to me and told me "she wasn't going to lose her license by releasing a package to me," and asked me to call the recipient, have them call UPS, and have UPS call the store (which turns out is something they aren't allowed to authorize). I told her what UPS explained and asked if I had any other options since the package was due to return to the sender on the same day. She proceeded to pull out a piece of paper with three other names on it, asked me to write the name of the recipient on it so "they know not to accept packages for this person ever again."

I'm not sure why I was treated in such a manner. Beyond not being professional, her tone was very rude, dismissive and defensive. The "reject list" is something I've never seen anyone do at a UPS Access Point, and frankly, if this is the way this location treats UPS customers, they shouldn't be accepting packages on behalf of anyone.

I'm sure the food is good, but I'll never taste it because of...

The physical store on Madison and 124th is closed, and the website lists a new address at 1580 Park Ave. However, I think that they are currently only taking online orders and working with stores to sell their products.

I'll update if I manage to get to that location at some point to see if it is a store or a...

Love the women who work here and the long conversations about life, politics, the neighborhood, etc. you can get into if you decide to have a chat. Plus the best cakes and cookies I have maybe ever had. Like, exquisite, delectable, moaning-with-delight cakes. If you haven't been, run, do not...