Little Purity — Restaurant in New York

Absolutely unacceptable experience, discriminatory, illegal, and rude.

My pregnant wife and I visited Little Purity in Brooklyn with our fully trained and federally recognized service dog. Upon arrival, the manager refused us entry, claiming that dogs are not allowed, even after we explained that our dog is a service animal protected under the Americans with Disabilities Act (ADA).

We are both attorneys and are well-versed in the law. The manager began incorrectly citing legal code and rudely dismissed our explanation. His tone was aggressive and demeaning, and as we were walking away, he sarcastically yelled “Have a good day!” a final insult after denying us access in violation of federal civil rights law.

Let’s be clear, this was not just rude customer service, this was illegal discrimination. Under the ADA, service animals are allowed in all public accommodations, including restaurants, without exception.

To make matters worse, the manager showed zero empathy or professionalism, not even the decency to engage in a civil conversation. The experience was humiliating, dehumanizing, and frankly outrageous.

If you care about inclusion, basic decency, and the law, I recommend you take your business elsewhere. Little Purity has shown itself to be not only uninformed, but also hostile and...

Little Purity is great for driving breakfast/brunch business up 7th Ave to Winner (which is a fantastic spot with the kindest people working there). I've given Little Purity 5 chances on different days, in different weather conditions, with different amounts of people already there or waiting for a table. Each interaction with the gentleman standing behind his "mister always right" sign has been unironically exactly what you would expect from someone that displays that sign. We have been seated in their street seating only for him to come out and tell us to leave because we brought a small dog - without him asking if it was a support animal. We have been told they don't care about our preference to sit outdoors that they would just tell us the next availability and to deal with it, we have been told several times various reasons for not opening up the outdoor seating. I kept an open mind, I gave them the benefit of the doubt - each time was an unnecessarily confrontational interaction that ended with me finding fantastic breakfast at literally any other of the plentiful breakfast/brunch places nearby like Winner, Krupa, Daytime, Bagel Pub or Terrace Bagels. I really exerted more effort than they deserve trying to pay for the privilege to simply try their food....

I visited on a Saturday morning and dad at the counter. It was only my 3rd or 4th time there, as I usually go to Big Purity. This is a family-owned business, and one of the owners was working behind the counter. He was super friendly and welcoming and chatted with me and the regulars on either side of me in between managing the restaurant. It was pretty busy with a steady stream of regulars who were all greeted very warmly. (I guess that's why there are so many of them.) I enjoyed listening to the banter almost as much as my egg sandwich.

I ordered a bacon egg and cheese on a roll with a well-done bacon and an iced coffee. They asked me how I wanted my eggs scrambled, so the attention to detail is real! I drink a massive amount of water and rarely get enough of it when I go out. (Totally understandable given how busy waitstaff can get. ) at Little Purity, my glass was filled regularly and at least 5 times, so major extra credit to them! Little touches like hooks under the counter, comfortable stools, two exits, a nice bathroom, and high-quality bacon make this place stand out. I will be...