Mah-Ze-Dahr — Restaurant in New York

Love this locally owned bakery. She’s known for having really delicious baked goods with good spices. I love the cream pastry that is made here. Unfortunately I just came by and their service is really lacking. I understand that service industry work is not the best by any means. But I just came by and noticed all four workers, with two clocking out just talking to each other. I asked was there any more vanilla choux pastry? And they said no. Which is understandable, but they couldn’t even spend three seconds, looking at me, or greeting me even while in full uniform? More engrossed with each other & said conversation. At the bare minimum maybe making another suggestions?

Luckily, I am pretty well researched with her menu so I did notice that they had some cream filled donuts in the back racks…even though she said the only thing we have left is in the case. I might as gotten myself a donut at a Dunkin’ Donuts with more enthusiasm.

This is unfortunate, because I love supporting locally owned spaces, however, if I was an owner of this establishment, I would be very ashamed of the people that I hired as they are a direct reflection of me & the company culture I build, and ultimately lack of care affects the bottom line.

I could understand maybe one person having a bad day, but all four workers not caring to address me as a customer? Probably not.

I would recommend the West Village location, which feels more mom and pop, and from what I remember, service workers that actually remember the most important part of their job...

there are many must-haves in NYC. one in most people's range is the Brioche Doughnut ($6 + tip) at Mah Ze Dahr Bakery. the doughnut is a fluffy soft yet densely layered doughnut filled with vanilla pastry cream, topped with a doughnut hole and sugar-crystal-coated. the doughnut is not overly sweet-- balanced between the richness of the brioche dough and the sweetness of the vanilla pastry cream. the softness of the dough, smoothness of the filling, and the crunch of the sugar coating takes this doughnut to another level of taste and texture. pairs nicely with a hot cup of coffee. Mah-Ze-Dahr translates to "magic that makes food delicious"-- a small luxury in NYC that you can treat yourself with or treat a friend to...

this location is on the first floor of Brookfield Place, above street levelthere are a variety of sweet and savory baked options as well as a full coffee menu. take a break from shopping / errand running to enjoy a hot cup of coffee + a pastry while staring off over the lulling waters between a NYC and NJ on...

To say that this MZD location has an unexplainable grip on my foodie-soul, is to still vastly underestimate the magnitude in which with Mah-Ze-Dahr and their staff, food, and ambiance has ethereally effected me. The pastries (made in house, wow!) are toasted, laminated, or gluten-developed (or not gluten developed they have a few gluten free options!) to perfection. The staff never fails to foster a home-y and welcoming environment for me and my kids (my youngest’s favorite is the Mah-Ze-Dahr bar). The brookfield location in particular, has seating that overlooks the battery and my wife (we met in highschool) loves to order a few coffees and sit here with me during my lunch breaks and it feels like we’re teenagers again. She loves the baristas, specifically these two (i think their names are Shelby and Teresa??) they joke and jest whenever she comes and it puts a smile on her face that can only rival our wedding day....