Nrgize — Restaurant in New York

Today while purchasing breakfast shakes for my wife and I received horrible customer service. I'm not sure if Natasha has been burned by the company for similiar situations, but I can guarantee that I'll never spend another dollar with them. The situation:

I used Samsung pay to purchase the smoothies, the transaction immediately appeared in the app and the money was immediately removed from my account. However since their machine failed to print a receipt, I was told I couldnt be given my drinks. This was due to company policy.

So as I sit down and dispute the charge (because it processed and was NOT pending) I hear Natasha continously discussing the situation with another patron, which needless to say was extremely unprofessional and uncomfortable. When ask what I can do, she simply points to an email and...

Horrible service the women working there was so nasty. Definitely not energized! She was intimidating to even ask a question. When I asked for 4 acai bowls she said oh it's going to be like 30 minutes or more very nastily. Yet it was done in like 10 minutes. I bought all four Acai bowls all of them were like soup!!!! POORLY MADE very lazy she definitely should be placed in a...

They are doing great! The smoothie was delicious, and the girl at the front desk was very friendly. I also loved the variety of choices available.

Thank you!...