Outer Heaven — Restaurant in New York

[edit: FOR POTENTIAL PATRONS—see how their response further proves their arrogance and lack of respect—when you leave a bad review they ask if you asked the bouncer about the wait time as if that’s the customer’s responsibility to receive bad service (should I also ask your bouncer to stop puffing weed to my face?); they joke about their neighbor establishment; they explain about their “bottle and table service” when clearly that is used as a convenient excuse for bad gatekeeping. If your bouncers want to reject admission that’s fine, train them to have the balls to tell that to people instead of waiting them out]

Hope this gets a response from the owner—I waited in line for a full hour, only to see the bouncers pulling people (that is, from a single person to a group of 8, none of them paid for said “table” or on the guest list) behind us to go in until there’s only my group left at the door. We wore formal attires and went to a club previously that night. We didn’t appear drunk.

The bouncers were definitely enjoying the unwarranted sense of superiority by smoking joints with their friends at the door, saying “if you want to get in you can pay 1000 bucks for a table” to a couple who asked about the wait time, and just generally picking people to get in while elbowing us away.

I can understand that if your club only wants to admit a certain group of clients—I don’t expect you just to open the door for anyone—but you can be professional like any other clubs do and just tell us to leave. That would be fine honestly, lots of clubs do that. But you didn’t even train your bouncers to be respectful and inform people if they are not welcomed in your establishment, and instead they had us waiting for an entire hour and watching the line shrink from ~20 people to only my group.

There is a reason that almost everyone walking pass your door tonight asked “is this The Box” and kept walking, plus your bouncer smiled at these people and...

Came here for my birthday with a group of ten on a Saturday night, reserved on Resy. The space is sublime, music is on point, and the room to breathe and actually enjoy your company. It was nice to be in Manhattan and not have 80 people trying to sit on your lap while screaming Mr Brightside. The drinks are pricey, but my bill was so far below under 1K for like 5 drinks per person, I was shocked. Our cocktail waiter was the chillest, kindest human. I could have convinced myself I was at a bar in Brooklyn. Until the clock struck 9 PM, and suddenly the music got too loud to have a conversation, and bouncers stopped letting people in. I had a few friends come through to join for a drink and dance a bit, and they were stopped at the door. Asked questions like "do you even know what bar this is" and giving them a hard time about "whose party they were part of." I get that admission is at the bouncer's discretion after a certain time, but when I'm inside and the dancefloor is empty, and my 5 friends are outside getting denied entry because "there's a party of 80 coming in 2 hours" (verbatim what the bouncer told us), I find it hard to reconcile that it was just about headcount. After waiting for around 10 minutes outside with my friends, one of them let us through kindly. But between this and a few unwarrented eyerolls from bartenders, the vibes were off. I should have known--it is Manhattan after all, and the air is thick with pretension. That being said, we had an overall good time, and I'll probably come back on a weekday. I'm just disappointed that the vibes were not chill on the weekend--but that's what I get for trying to dance on the...

This UFO club is a failure to launch. Overall a very flawed nightclub experience. The bouncers were curt and subjective - very much your standard for Manhattan. We got let in after a few mins at 2:40am. The main bouncer was dressed like a Resident Evil villain (perhaps a sign looking back now).

We asked the bartender for a cocktail list. “We don’t have one” was the response. I was disheartened, no creative UFO drinks?? I did not order and said “thanks anyway”. I was lost adrift in space by the lack of drink menu. Ground control to bartender, your list is gone there’s something wrong.

Arcade games were both are broken. Gun wires frayed on Terminator and the fighting game not configured to run properly (required nonexistent controller). Might want to check on those mgmt.

Dance floor indeed had nice lighting that created a nice UFO themed space. DJ was okay that night and there was ample space to dance but I imagine it gets crowded.

The clientele that the bouncers curate is disappointing. Your average Manhattan revelers with boring looks, basic clothes, and awful attitudes. You know the type. Rent’s high so we need their money, but wow do they all have to dress and act the same? Close Encounters of the Worst Kind (Finance bros).

I stayed until 4 dancing then phoned home. No cocktails, no arcade, no good patrons, but hey the lights were nice. We left and throttled into the LES night away from the...