Popeyes Louisiana Kitchen — Restaurant in New York

I visited the 2809 Third Avenue location recently. My goal was to try the new Popeye's Chicken sandwich since people were raving about it.

I had to wait a bit for the sandwich since it was being made fresh. I did not have a problem with that. I decided to order the spicy version. It took about ten minutes to cook but it was worth the wait. The sandwich was hot, juicy and delicious.

The sandwich had a thick and crunchy crust. A layer of spicy sauce and two pickles were placed on the bottom of the brioche-like bun. Admittedly, it was hard to bite the sandwich because it was still hot (temperature). I made it work!

The chicken breast tasted fresh and not frozen. It was like it came straight from the refrigerator right onto the grill. The bread had somewhat of a buttery flavor. The bread, crusty chicken, sauce and pickles meshed perfectly together.

The restaurant itself was clean and presentable. The staff behind the counter were friendly. The security officer/Porter was diligent in keeping the dining area in good condition. I would visit this...

Placed an order for pickup at 11:15. Went to go pick up at 11:30 and the store was locked. The lights were off And at 11:40 I finally saw one person was in the store cleaning. I was charged for my order and obviously did not receive it. I have never in my life been scammed to this capacity by any business and so to close 30 minutes before the business hours are stated is insane. To allow me to be charged for my order and for it to be processed is insane. To obviously not be refunded is insane. And to have an employee steal food is insane. I completely understand wanting to close early but 30 Minutes and before I got my food...

This store should change their closing time to 10pm. Placed an online order at 10:24pm on Thursday, April 20th, 2023 while walking there and got to the store 10:35pm to pick it up. They were already closed. The front-end Kitchen was clean with no food out as i glared through the windows and one of the employees was beginning to mop the floors so, they must have closed earlier than that . Showed the employee my phone through the window as the doors were locked, He asked the back staff and they had no order for me. Got a refund through the app but walked a few blocks for nothing. Closing time should reflect what's...