Rego Garden — Restaurant in New York

Horrible experience. Went there yesterday to get something for dinner. Ordered shrimp with broccoli with fried rice and a large soup. Total was near $13. Tried to pay but apparently they only take cash no cards. So I had to walk 10 minutes to my bank to withdraw money and come back. Got my food and went home and when I tried to eat, there was no utensils, no fork or spoon. I called them and complained, and apparently they told me it's my fault because I need to ask for utensils with my food because it's dinner time and they don't usually provide utensils with food at that time. So I guess I'm suppose to eat with my hands and drink the soup from the cup. The best part was that they didn't even apologize and instead told me to come all the way back to get utensils if I want. Overall I would not recommend this place for the lack of horrible customer service and small...

I’ve been going there on and off ever since they opened. The service was adequate and so was the food.

However, something changed with their new management.

I didn’t know sesame chicken was supposed to be so sweet, drenched in whatever it is they call sauce, and prepared with jerked or subpar chicken, if any is to be found. I didn’t know shrimp with mixed vegetables only warranted two pieces of shrimp and three pieces of each vegetable. Economize on $20 order much?

No utensils. now that I hold the flyer in my hand they didn’t even offer for a drink that it promised. Half the people home refused to eat and I knew where I wasn’t going for takeout anymore.

I don’t recommend it to...

My family & I always order from here & even though I consider it a little pricey, I haven't had any issues with them or my food. Their wings are so good. People complain about little things such as "they didn't provide me with utensils". Well, if you're home at least, I don't think you will eat all your food with your hands, would you?. I prefer not getting utensils because I have my own AT HOME & we don't use too much plastic for the environment. Also, they have this clear sign that they take CASH ONLY so don't complain if you had to walk to an ATM. That's your own fault for not knowing how to...