Remi43 Flower & Coffee — Restaurant in New York

Beautiful coffee shop in the middle of Manhattan. Loved catching up with my friend today at the coffee shop. Really great choice if you want to catch up with a friend or even do some remote work.

I would like to start off by saying that it is great that their ac was up and running in the heat wave experience today on June 19th (Juneteenth), 2024. So in terms of atmosphere— could not have asked for anything better!

I will comment on the three categories of Google Maps star reviews:

The food was fantastic. At least my Honey Latte, I genuinely enjoyed the latte. It was sweet and definitely what you expect when it comes to mixing honey and coffee. I ordered it with a blueberry muffin which might have been my mistake as that was a lot of sugar in one sitting. But definitely great coffee and even great muffin! The muffin was great tasting, not too sweet but nice crispy top. I know they don’t bake in house but nice pastry! I wish they had had banana bread but I imagine they ran out of it.

Service was good. You order at the counter and take it to a table inside or outside. Unfortunately, the place was so packed today that as soon as I saw a table available, I jumped in to grab it. That also meant inheriting an unclean table filled with coffee stains by the previous people who were sitting there. Additionally, that meant that no one was going to clean those tables.

In terms of atmosphere, while it is cutely decorated with plants, I would not claim it feels like a jungle or even a plant store. In fact, it simply feels like a coffee shop with a lot of plants and flowers. Nothing wrong with that! Finally, I believe that the place was perhaps crowded specifically today due to the holiday. As previously stated, it would have been nice to have a cleaner table and quieter atmosphere.

Overall, this a great coffee shop with good coffee. I was planning to eat the turkey sandwich but unfortunately any sandwich starts at $9.50 or along that price. Too expensive in my...

So glad I saw this on google maps. Stopped in for a late breakfast on Saturday morning. Fairly busy, but the drinks were ready quite quickly. Seating was very limited, but the florist managed to squeeze some seats together for us, and was incredibly sweet about it.

The drinks were delicious. Had an iced berry matcha latte and a tiramisu latte. The berries were a perfect balance with the matcha, neither overpowered the other. The tiramisu was amazing. Layered, sweet, creamy, toasty - it perfectly captured the inspiration.

The food was very good as well. The chocolate croissant was simple and tasty. The matcha pound cake was a little disappointing; more pound cake than matcha, just needed more of that flavor to come through. Far as pound cake goes though it was really good. But the goat cheese torsade was fantastic. Perfect balance of savory and crispy, and the spices they used elevated the whole thing. All in all, I'd get all of them again and not be upset.

The atmosphere was excellent. Phenomenal vibes. The plants really made the place feel like nothing else in the city, and the in-house florist was great. The blooms were beautiful, they clearly take the flowers as seriously as the drinks. Brilliant mix of two very different fields in one room.

Tl;dr - come for the drinks, stay for the atmosphere. And if there isn't enough space, there's a nice park like half...

Dear Remi 43 & Flowers Team,

I hope this message finds you well. I am writing to express my concern regarding my visit to your establishment today around 12:30 PM.

I ordered a latte, which unfortunately was over-roasted and extremely bitter, making it impossible to drink. I kindly asked if it could be remade, but the response I received was disheartening. A staff member, with an unnecessarily dissatisfied expression, took my coffee and handed it to the barista (of Asian descent). The barista then informed me that this is the way the coffee is usually made and that they would not remake it.

Considering the fact that the coffee cost $8 and I even left a $2 tip, this treatment felt very disappointing. I decided to say, “No need to remake it,” and left shortly after. To my surprise, there was no apology offered, and the coffee was simply thrown away.

I believe this situation was handled poorly, and I would kindly request that you review the incident and address it with your team to ensure a better experience for your customers in the future.

Thank you for taking the time to read my feedback, and I hope to hear back from you soon regarding this matter.

Best...