Rivoli Pizza II — Restaurant in New York

If you'd like to have delivery man lie and tell you they are in your lobby, and be SCREAMED at by a rude staff member when you call to ask about your order, sure order here.

I will not ever be ordering from here again-not personally and certainly not professionally. We tried to order food from them today and the delivery man said he didn't have ID (even though the instructions specifically say, "HAVE ID FOR SECURITY PLEASE".

I excused myself from a meeting twice, to come to the lobby and find the delivery man, (who was not here either time he said he was). The man said he was at the security desk, then he said he was outside. He hung up on me and wouldn't answer as I was trying to assist him in getting the pizzas. I tipped him to bring the pizzas to me-not to waste my time and lie about being here (the security guards never saw him attempt to deliver the pizza).

After calling the restaurant to get some help-the man screams at me and I tell him I'm not about to entertain this behavior. Really??? Your delivery guy lies and wastes my time and YOU scream at me because you are "busy"? WOW, RUDENESS!

Anyhow, I do not...

Is this the best pizza in NYC? No. Is it still one of my favorites, because of nostalgia about drunkenly stopping in to scarf down a chicken parm slice before heading to the next bar? Yes. Are the people who work here so nice and part of why I go back? Also, yes. Have I never actually had the pizza sober? Again, yes, but I've always enjoyed it. I've brought other people and they like it and weren't as intoxicated as me; so i say if you're in the area, go! Get the chicken parm slice. It's my favorite. They also have chicken and bacon and in college I loved chicken, bacon, ranch slices and they added ranch for me once, which I thought was the sweetest thing ever (because I was drunk). Good times...

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Absolutely outrageous pricing and a dishonest experience! I came in and asked for “two small pizzas.” The owner showed me a box that looked quite large for a “small” and said it would be around $18 each - the pizza prices were not clearly labelled on the overhead menu (now I know why...). That seemed expensive, but I was hungry, so I agreed.

After a long wait, I was shocked to be charged $55. At no point was this made clear upfront. I’ve never paid anything close to that (even in central London!).

To make matters worse, the pizza was mediocre at best. I genuinely feel scammed. This kind of pricing without transparency is disgraceful. Avoid this place...