Starbucks — Restaurant in New York

It has all the stuff the other Starbucks across the country have. And seeing how that stuff is prepackaged, there's really no way to screw it up. Having said that...it goes without saying...it all comes down to the staff. And they're hit or miss. It's a fairly rough neighborhood and I'm sure they have to deal with their fare share of BS. There are occasions though that they can be rather snarky, impolite and at times rude. I have experienced this on more then one occasion and have witnessed it, as directed towards other customers, a few times as well. Overall the staff gets the job done. The drinks, food and other menu items are ready to go in a decent time frame. The store itself, considering the neighborhood, is above average when it comes to cleanliness. The bathrooms are always in order. (more so even then stores located in so called "top shelf" neighborhoods) I am surprised at the ability to maintain the standard they do. I suppose what's lacking is the friendliness you come to expect from Starbucks employees. It's definitely, at least in my case, one reason I'm willing to pay substantially more for my coffee. The staff at this store have a way to go if they're interested in presenting that "Third Place...

This Starbucks location is so ghetto and unprofessional that they don’t even update customers on the Starbucks app to let them know what’s out of stock and update their app to inform customers until they get to the store then the employees don’t listen to the customers and make and decide what they think is best for the customers if I’m asking for 20 pumps of classic in my ice passion tea mind you I paid for the extra pumps and didn’t get what i was entitled to i also have a issue with the fact they out of brownies when they received a whole shipment yesterday I definitely think they staff here needs to get fired and needs some re-training and understanding to when it comes to the customers drink I can name about 6 to 8 people here who are rude and very disrespectful and have a strong attitude when it comes to making my drinks and Starbucks doesn’t do anything and let them get away with it either fix the concerns and follow instructions or this Starbucks is going to have strong issues...

I’m still in shock. My fiancé made a purchase today at this Starbucks location. Mind you we are a buck regular. We had manager Tyesha (not too sure of this spelled correctly sorry) tell me she does not have any cop holder trays. In which was obscured due to me actually staring one right in the face so me Politely asking if they had any. She says no that’s not for you and continue conversing with her staff as if what I was asking for isn’t important. I then explained to her that it is really raining hard out there can I please have that bag and she said no that’s for mobile order or drivers I said yes I have a mobile she said no I can give you a bag. I don’t understand if I paid my money $10.00 for 2 grande drinks why couldn’t I have a cup holder. I had to walk all the way home in the pouring rain with 2 cups in my hand. I will never go back to that location ever again. And I will be sure to spread the word to all my employees I just don’t think that was fair at...