The only reason for the one star is for the sometimes decent customer service. I have gone in there and asked for popular begal flavors such as cinnamon raisin and onion and told that they are out (usually between 8-9 am). Ask for a fresh bialy and they are either hard or usually not available. Bagels are cold regardless of the time of day and constantly over cooked. ask for flavored cream cheese and what you get is a cold, hard bagel with a very thin layer of spread. There is no consisten in how your coffee is prepared. I ask for two sugars and milk and I constantly receive way to much sugar or no sugar at all. I went in last evening at 7 pm and asked for an order of chicken fingers. There was only a single customer sitting at a table and one other waiting for an already ordered item. Besides the girl on the register, I counted 4 other employees in the kitchen area. I along with this other person waited for almost 35 minutes before the register girl took the initiative and actually went and prepared the other customers sandwich. After waiting another 10 minute I finally received my order. I live across the street, so this food should have been hot. I opened the packaging and there was only 4 small chicken fingers (they obviously were prepackaged light breaded supermarket kids meal fingers like you would get a a fast food restaurant) and they were cold. For $12 you would expect real chicken, larger size or portion and that they would be hot. This restaurant has only been open for a few weeks and one would expect them to be making an attempt to win over the hearts of their new customers especially since there are several other begat places nearby. They have lost my business.
My daughter went to this place Friday night (18 Nov 22 at 8 pm) to purchase a piece of cake and small coffee. She put a slice of Carrot cake on the counter and ordered a small coffee with sugar and milk. She was paying with her bank debit card. The girl didn’t even tell her the cost, but my daughter assumed it was not that expensive. The girl gave her the receipt and my daughter became outraged. She was charge $11 for a small cup of coffee and a very thin slice of cake. When she got home and tasted the coffee, she said it had a stale, burnt taste and evidently the girl didn’t put sugar, as requested in it. Now you have lost the business of my...
Read moreA Culinary Delight at Sunset Bagels Cafe & Grill
I recently had the pleasure of visiting Sunset Bagels Cafe & Grill in Brooklyn, NY, and let me tell you, it was an absolute culinary delight! From their incredible salads to mouthwatering burgers, this place has something to satisfy every craving.
Let's start with their salads. I was blown away by the freshness and vibrant flavors of their salad offerings. Each bite was a burst of crispness and healthfulness that left me feeling invigorated. The ingredients were top-notch, and their attention to detail was evident. Whether you're a fan of classic Caesar salads or prefer something more adventurous like a Mediterranean-inspired creation, Sunset Bagels Cafe & Grill has got you covered.
Now, let's talk burgers. Oh boy, their burgers are a true masterpiece! Juicy, flavorful, and cooked to perfection, these burgers are an absolute treat for your taste buds. The patty was made with high-quality ingredients and seasoned just right. The toppings and condiments were thoughtfully chosen, adding layers of deliciousness to each bite. Whether you opt for a classic cheeseburger or venture into their specialty burger selection, you won't be disappointed.
One aspect that truly impressed me was their exceptional customer service. The staff at Sunset Bagels Cafe & Grill were friendly, attentive, and genuinely passionate about their food. They went above and beyond to ensure that my dining experience was nothing short of fantastic. Their knowledge about the menu and willingness to accommodate special requests made me feel valued as a customer.
Another remarkable feature of Sunset Bagels Cafe & Grill is their 24-hour availability. It's a rarity to find a place that offers such delicious food at any time of the day or night. Whether you're craving a late-night snack or an early morning bite, you can count on Sunset Bagels Cafe & Grill to satisfy your hunger.
In conclusion, my experience at Sunset Bagels Cafe & Grill was nothing short of amazing. Their salads and burgers are a testament to their culinary expertise and dedication to quality. The outstanding customer service and round-the-clock availability only added to the overall exceptional dining experience. I highly recommend paying a visit to Sunset Bagels Cafe & Grill for a meal that will leave you...
Read moreI ordered the chicken and waffles, and had high hopes because I like that dish in other places I’ve eaten in. First, let me say something positive. The staff is very friendly, very nice, even though they were extremely busy.
To be quite honest, while it wasn’t the worst meal I’ve ever had from takeout, it wasn’t very good. For starters, when I walked in I was told “We’re just waiting for the chicken“ which was a little surprising to me, and I asked her about it. Because the waffle was sitting in a tin for at least 10 or 12 minutes before the chicken was ready. So I wasn’t the least bit surprised when I got home and it was basically like a giant piece of sweet Wonder Bread. You can’t leave a waffle in a tin for that long while you wait for the rest of the food. If they knew the chicken was going to take that long, I would think they would have waited to cook the waffle.
The chicken was no bargain either. It was supposed to be five pieces, or at least that’s what I was told on the phone, but there were only four; which in and of itself wouldn’t be a problem, except the pieces were ridiculously small. The breast was a small breast, and it was the only decent size piece in the bunch. The leg and the wing looked like they came from a pigeon, not a chicken. From what I see this place could definitely use some serious quality control. There is no excuse for such absurdly small pieces of chicken. You know you’re in trouble, when Popeyes or KFC does a much better job with their chicken, and they are fast food. How anybody would let those minuscule pieces go out the door, I have absolutely no clue. In fairness, what was there, tasted good. I liked the flavor, and the skin and crust tasted excellent, light and crunchy.
Needless to say I won’t be buying food...
Read more