I have been a customer for over six years, I had moved multiple times and I would always say is a joke that I can only move where Sushi king can deliver. Always had great service great quality fresh food. However, something has changed in the last 3-4 months. I didn’t know they changed owners or changed the chef, but the food just wasn’t the same in the last couple months. However, we continue ordering. However, last three times were absolutely terrible. I don’t know what happened to the rice, but it tastes terrible, it tastes like they’re using really bad tap water, because you cannot taste the rice. You just taste something nasty. Then, the second time from last one of the meals we ordered was Tofu teriyaki which I had ordered in the past many many times, and I know exactly how it looks. However, there was absolutely no sauce, no dressing and nothing this time, just plain fried tofu. And if you know, tofu, you know that you have to season it because it literally taste like nothing if you don’t put anything on it. So that was second time when they messed things up and rice was also horrible however, we still didn’t say anything, because we are so loyal to them, and just keep giving them the benefit. When I was picking up my order recently, I just mention them them that last time order wasn’t edible, and I showed them the picture, and I didn’t really have any expectations, I just wanted to let them know, however, they were so rude and unprofessional about it. And yesterday we ordered from them again, It was a delivery order this time, and we had waited for our order for almost 2 hours, and it never show up. And I called them three times, I was even willing to go pick it up myself, because it is so close however, they will keep giving me some weird answers and hanging up on me And they were so so rude. Absolutely unacceptable to any customer service especially for the restaurant industry. So now I’m looking to find a new place to deliver in Troy, please send...
Read moreI stopped in for a late weekend lunch at this small restaurant in downtown Troy, despite the low reviews. I'll give it a chance. As I sat down at the 5-seat sushi bar, I was handed a pair of menus and I began to have second thoughts - one menu description actually put quotes around the word "seafood" - what are they serving? Why do they need to put quotes around the seafood in a seafood restaurant?
I hesitatingly ordered a couple of maki and a bunch of nigiri and looked around the dimly lit restaurant with a bit of traditional decor. Luckily the music was muted and the TV was facing the main seating area.
After a passable soup, my two-plate plating for the main was simple and competent, without any decoration. The rice itself was lightly seasoned, but pleasant. I was happy to see the chef slice my saba from a vacuum pack he had just opened, instead of the smaller pieces already in the cooler. Why? The cooler concerned me: there was a layer of ice cubes in the bottom of the sushi display cooler (photo). Is the cooler broken? If the name of your restaurant involves the word "sushi," maintenance of the sushi cooler would seem to be of significant importance. But, that's just me.
I found the not-spicy tuna maki to be nothing more than a bland paste and the water content of the tamago was high. Is this because it was chilled overnight or frozen? I'm not sure. Also, the taste and color of the hirame seemed a bit off. Not bad, just different.
I'll most likely return, but I'll give them a month or two to fix the...
Read moreI went there the other day and spent almost $70 on take out and returned to ask for another seaweed salad. I order seaweed salad almost every time I get sushi and occasionally, there will be cucumbers for a filler. This salad was just old brownish iceberg salad and a very thin layer of seaweed on top. Most of the food I ordered was for my friend's children so I only had 4 pieces of sushi. I went back in and politely and respectfully explained that the seaweed salad had very little seaweed. The gentleman at the counter said "That's the way it is." I explained that I have never had seaweed salad with so much filler and he said "Our prices are cheap. It's only $6. Places that give more seaweed charge more money." I said "No, prices are about the same everywhere I've gone, but I won't argue." I walked out very disappointed in the encounter and still hungry. After spending that much money, he could have provided a new one with reasonable portions like they should be doing anyway. It's a shame because it was a very clean restaurant and I wasn't unhappy with the sushi. I will have to make the drive out to Cohoes for sushi...
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