I went with a coworker to have lunch. I had the absolute worst customer service experience ever. First, the combos were not explained properly. There was a buy one, get one for $5. The man did not explain that the chicken teriyaki combo was not same as the buy one get one for $5. Second, I explained how it could be confusing considering all I was getting was the damn chicken teriyaki and he just ignored me until it was time to pay for the food. Third, he did not allow for me to get the buy one get one for $5 because my friend got noodles instead of rice. To be all the way clear, it was confusing and he ADMITTED that many people have complained and yet he had an attitude when I said I was confused....I will take my business to the one on Willoughby because its not confusing and they have great...
Read moreWent here during the June 2025 heatwave. Though their air conditioning was not doing it’s best or pumping it’s hardest, The food was delicious ! I had shrimp & beef with lomein & veggies, my family also tried the fried chicken dumplings, and the California roll. Everyone liked everything. The only disappointment was when I had to repeat things like “hello/hi” or “thank you” just to get some human acknowledgment/interaction from the cashier. But don’t forget this is NYC lol. I always appreciate a greeting and a response when I’m patronizing a business. It’s simple manners. Otherwise , food was great and affordable...
Read moreI stopped here on a whim because I hadn't eaten all day & needed to have something before continuing the remainder of my day. I ordered the chicken teriyaki with white rice. It was surprisingly good! I only ate half of it and was full. The teriyaki sauce wasn't salty,...
Read more