4th location out of the 5 in the city and out of them all, this location is definitely the smallest so far. Only enough sitting room for 3 tables and on a Saturday afternoon, a family came right after I ordered so place got crowded quickly.
The good: The food is always hitting and is top tier. I wanted to get something different other than the usual lunch special, so I had tenders, funnel cake fries and a cookies and cream shake. Tenders are nice and juicy with the right amount of zest for flavor. The funnel cake fries were a delight and kinda filled me up quickly so I advise eating that on an empty stomach and the shake, now that I had a couple of them at this point, I take back what I said about the shakes on my first visit to the franchise. I had an iffy experience with the choco mountain shake, had an incredible delight with the orange dreamsicle shake and the cookies and cream joint being the tie breaker solidified and redeemed the cereal based shakes. Maybe the first one wasn't made well but I now feel safe with ordering milkshakes here.
The bad: I was not a fan of the guy behind the counter. He wasn't very welcoming, kinda distant and got that "McDonald's worker" vibe from him which is not what I received from the other locations. The service at those spots are friendly and forthcoming. The guy had that vibe of he didn't enjoy being there and I felt that which made me feel a tad uneasy. Although this was the only weak point of the review, I place service over everything because it sets the vibe, the tone and the feel of the experience you're having in the establishment and if that person doesn't make that effort, I will take notice of it. That's not the only thing that took this review from a 5 to a 4 star. The guy did not inform or ask me if I wanted Ice cream with my fries. I had no idea that was an option for the funnel cake fries until I found out from the website a few minutes ago. How do you overlook something like that? Maybe I wanted ice cream to go with my funnel cake fries to further enhance the flavor which would've been an awesome option had I known of it. That is a big miss even if it is the only one.
Honestly, this should be a 3 star review but I did enjoy my time here. I had small talk with another customer about the newly released Marvel vs. Capcom collection game that just came out a few days ago, so it did ease my slightly tense mood earlier from the person...
   Read moreI scanned the barcode and placed my order online thinking itâll be quicker and it wasnât. Some people that walked in after got their food first placing their order with the cashier. âItâs first come first servedâ as I was told therefore you have to wait for people to get up for you to get a seat at a table. Which is only 4 tables and a counter for two people in the window, which is literally directly behind a table. I had to clean the game controllers and table myself after asking the cashier can someone do it. He claimed someone will come and no one never came. The games stop working not long after I sat down but at that time I was ready to go anyways. The milkshakes thatâs posted is false advertisement because I asked about toppings and the cashier stated âwe donât do thatâ which I donât understand because thatâs what they advertise and the toppings are shown inside the restaurant as well. There was no restroom or garbage can to place your trash. My food was bagged up although I was dining in. The food was really good. If I was to ever return itâll be more so for takeout, unless itâs early and empty because the place is always packed and seem understaffed. Nice graphics overall but can definitely use some improvements to the...
   Read moreYes the place is very cool looking and fun concept. However, the food missed the mark completely for me. To start off, the lady at the counter couldn't tell me if the chicken was zabiha (hand cut) or machine cut, big yikes. I ordered the chicken sandwich, i asked for cheese and onions inside. Firstly, the sandwich is extremely small, like slider size lol. Secondly, it was not as crispy as I was expecting, and also very bland. No flavor in the breading at all. The lettuce was soggy, and like almost melting?They did add cheese but forgot the onions, and then gave me a tiny cup with tiny chopped up onion pieces, which was wierd idk I prefer large onion rings, the small bits were falling out everywhere. Also, they do have lots of sauces, but they dnt have a spicy mayo based one, which I was craving at the time. Also, the fries were a wierd shape, I didnt mind that, but they were also different sizes, so some were extremely crisp and some were a lil raw in the middle. idk just didn't really enjoy it. Also, the sloped edge of the floor light thing is so dangerous, idk why they dnt have a "watch your step"...
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