Teriyaki One Japanese Grill (Teriyaki & Sushi) — Restaurant in New York

i went to Teppanyaki One Grill yesterday around 10:45 a.m., right when the sign on the door said they open. The doors were unlocked, so I went in and waited about 7 minutes before anyone came out from the back. When an employee finally came, he rudely told me they weren't open yet. I asked why, since it was already 10:50 a.m., and he said, "Nobody came to work, so the grill is cold." He said it would take another 30 minutes before food would be ready. When I asked for the supervisor's or manager's name, he pretended not to understand English and refused to give it to me. Another worker came in, but also said they had no business cards, phone number, or email I could contact. Not long after, several police officers came in, and the same employee suddenly switched to speaking Spanish and told them the "chicken would be done in five minutes," even though he just told me 30 minutes. This was extremely unprofessional, and the employee was rude, dismissive, and dishonest. I even have video footage showing how poorly the situation was handled. The service here is consistently slow and unorganized compared to the 125th Street location, which runs much better. If management reads this, please train your morning staff on basic professionalism, communication, and honesty with customers. There should also be a working contact number or email for...

I got to say... I was a little skeptical about the location when it first opened. Especially when nobody was eating inside when Im passing by.

But after craving for some teriyaki chicken, I'm like, "U know... Let me give it a shot"

Ordered when there are people eating inside, so that's a good sign.

Atmosphere is very friendly and customer service was very professional.

Tried the combo box. I got to say, it's definitely not the best I had, but it's a place I'll definitely go back to again when I don't want to travel LIC for my craving and this is the next best thing.

4.8 out of...

This place has been open for a while, but today I went to go try it for the first time when I got there, the place was empty only about two other people there. I ordered the beef and shrimp teriyaki with noodles it costed about $12.99 The food was made fresh to order So it took about 10 minutes for it to be done… The food was good and I believe it’s worth the price… overall, the experience here was good and I’ll come back in the future… I also recommend anybody to give...