Teriyaki One Japanese Grill (Teriyaki & Sushi) — Restaurant in New York

I have been to this restaurant over 20 times as I work at a shop 100 yards away. I was shocked and quite displeased that today I only received half the chicken I normally get, while the customers in front and behind me got more. One customer behind me started to complain to staff until they realized that the plate in question was given to me. I've spent hundreds of dollars at this location and will not be returning. I don't go where I'm not treated equally.

UPDATE; After the management sent me multiple emails apologizing I went back and the same BS happened again. They have a system where you input your number and after purchasing 7 meals the 8th is free. I have purchased 8 meals each time I go as I buy lunch for my staff. They have continually refused to honor the free meal. Going as far as telling me that it's only for the chicken and shrimp combo meal, I'm allergic to seafood and don't eat shrimp, so instead of simply leaving off the shrimp or giving me a little more chicken they charged me extra for my meal, WHICH SHOULD HAVE BEEN FREE, stating that it wasn't a combo meal deal. I should note that they have either given me extra chicken or simply left the shrimp off on previous visits with no issues.. Either way I'm done being robbed, I'd rather purchase my staff lunches from a business that respects its patrons. I'm more upset that I have them another chance than anything else, when a place shows you that you don't matter, spend your...

Went in here to try for the first time, probably the quickest take out order in history, the chicken was on the flat top before I even ordered my food…which is a good thing you might think? Wrong. Food tasted off and just extremely oily, I think they try to just drown everything in teriyaki sauce. Which is extremely salty to begin with. Chicken was very fatty and almost like it was the scraps from the grill. Won’t be eating here again, had high hopes but it’s just another fast food chain like the rest coming...

Today must have been a bad day for ordering food. We ordered and paid for Chicken and Steak Teriyaki combo with white rice. They got the rice right however the two meat combo was not. Two lonely strips of chicken were all we found. I'm too tired and got to travel back to that side . I will just never return. The food was edible just not what we ordered. What a shame. We should've checked before we walked out with our order. Cheat me once shame on you and there won't get a...