Terranova Bakery — Restaurant in New York

I have been coming to this bakery for two years now, and its been outstanding. The quality of the bread is out of this world. One thing that I enjoy the most when I come here is the large variety of bread choices they have. From the Olive bread, Ciabatta, Raisin with walnuts, to the Chickle (Amazing black pepper bread with bits of Prosciutto). If you are more on the simple side, and like to stick to your plain flavors.. They have some satisfying breads to chose from, like the Pizza Bread which is a soft but crusty bread that is round with a hole in the middle, great for fun decorations, and tastes great. And of course their rated number one bread, according to the zagat survey ( I do my research!!) the ultimate best Pane Di Casa. Which is baked in their beautiful antique brick oven, which Ive seen on a few tours Ive gone on.

Customers Do Come First!. Every single time I walk into this bakery all the employees are very helpful, and friendly. I have never had any disappointments.

Till this day... The Terranova business is more delightful and creative than ever, now offering freshly baked bagels with cream cheese, with a nice cup of coffee. Five...

Today a customer ahead of me ordered a bagel toasted with cream cheese . While toasting his bagel , I ordered the exact same thing. I never seen or heard this being done so I guess it was a new thing. I was told I couldn’t have my bagel toasted or with cream cheese, it was only for “him because he worked at the pharmacy across the street “. I was confused and continued to purchase the uncooked bagel. I asked at least could I have the bagel sliced and also was turned down as they continued to dress his bagel.

If you’re giving customer service give the same service to everyone . It shouldn’t matter where I work or who I am It gives off classism which can lead to racism. It was embarrassing and very unfair. Do it for all. Or none. Thank you.

Ps. That will be the last time I’ll...

Terranova bakery is a "must stop" for your 187th Street / Arthur Avenue tour! I've been going there for over 30 years and LOVE them. They have a variety of freshly made bread products, all of which will keep you coming back for years. The staff is warm and friendly, always greeting you with that calm smile no matter how crowded the store may be. They also have fresh frozen home made pasta products which are also unsurpassed. I LOVE their ravioli. The filling is rich and creamy (some tend to be more cottage cheese like consistency) and they are shaped round, which makes them easier to handle IMHO. Remember to buy some extra bread sticks for...