Tu Casa — Restaurant in New York

Before I go onto this review, I need to disclose I have been a server/bartender for 6 years and I pride myself on decent service that makes me deserve at least a 15% tip. So please keep that in mind to anyone who thinks I’m unfair or “being mean” when I’m truly being as fair as I possibly can with this review.

First of all, the food is amazing. There is no question that this restaurant has amazing chefs and cooks that know what they are doing. That salsa verde is made with crack and I will be coming back for it.

That being said, the server I had was not a good representation of the restaurant. I do not know if she was having an off day or simply was poor performer with her job; however she was very inattentive and frankly, bad.

I went there today with a friend of mine around 2PM. We decided to sit outside and made sure to ask the staff if we could do so. After we were seated outside and given menus, we weren’t greeted by any waiters for at least 20 min and weren’t even asked if we wanted anything to drink.

Coincidentally, as my friend stood up to ask the staff for a waiter, our waiter finally came out and asked us if we were ready to order. Meanwhile we didn’t even have drinks (not even water) or a drink menu given to us for the 20 min we were waiting. We had to ask her for a drink menu (since all the other servers that were handling their tables around us- didn’t even take care of us either or ask if anyone was).

She told us the drinks available and we were finally able to give our drink preferences and provide our appetizer and entree orders.

Once we finished our food, we were waiting for our server to come and ask us if we wanted dessert or our check. She never came back out to check our food or ask if we wanted more drinks. We had to ask another server/ or busboy for water.

Once we grew tired of waiting for our check, I had to walk inside to the bar and ask for it. My server insisted that a man had brought us our check, but that wasn’t the case. Thankfully she apologized, but another server basically handled the bill for her and took care of me.

I’m sorry but as a server, this service was truly bad. But the food was so good that I do want to come back and try again. Hopefully it was a bad day for the server over her simply being bad at her job.

As for our food, again, it was amazing. I have nothing...

Early September 2020 my wife and I went to two casa to have a nice meal. Nice and flavorful meals are always available to casa. Due to the restrictions of covid-19 they are only serving outdoors. There are outdoor tables so as long as the weather is okay you can sit outside relax and have a nice meal. They were hopping, the place was busy. Or waiter who's very pleasant but overworked might have forgotten about us. We had ordered a picture of sangria and we're waiting and waiting and waiting for our meal order which we had placed and it seemed that people all around us were getting served even though they come in later than us. We went through the picture of sangria and then worried about our order. I think they kind of forgot about us but be that as of May the manager there gave us another picture of sangria which just hit the spot. Very friendly wonderful place to dine wonderful food. I hope that they get through and survive this whole covid 19 pandemic. As it is the restaurant businesses really taking a big hit and any that survive will be stronger and better. So if you get a chance go sit enjoy and have a wonderful deal and drinks at two casa.

My wife and I walked down Lefferts Boulevard to Metropolitan Avenue and then to CVS Pharmacy/Store on 126th Street. It was a nice day for a walk. On the way back, we stopped at Tu Casa and were only going to have Coffee and Tea (yeah right) but on an off chance we looked at the menus and especially the desert menu. We sat outside and had some very nice desserts. I'm not sure what she had, but I had a Brownie with Vanilla Ice Cream and Syrup. It was a little chilly so I switched seats my wife could sit in the sun. Very nice and very civilized...

I went there earlier today with a friend. The waitress told us to sit anywhere and we sat next to the other patrons to make things easier. We waited about 3 minutes for the menu and then she circled right back around for our order, forgot what we said, and brought us our drinks 7 minutes later. There were no other tables by this time so perhaps our order slipped her mind again. We wanted to order appetizers but everything about her table service was so rushy that she was talking to us halfway across the room so we decided not to spend the extra money. We both ordered the Pernil that was supposed to be roasting for 6 hours according to the menu. She got hers with MORO, mixed rice and beans, but the rice and beans came on separate plates. I ordered mine with burned plantains apparently. The Pernil didnt come with the skin we had asked for three time and its was colder than room temperature. The green and white sauce to accompany it was bland and not very tasty. The Pernil had no seasoning on it whatsoever so I used the tablesalt to bring it alive. That didnt help. We ordered a side of steamed yuca with onions hoping to make our tummy smile. Failed!! It was baked, hard, and the onions were burnt sautee style; and that new cooking technique was sent right back where it came from. The upside was the overpriced sangria that we had. We later saw her, for the 3rd time ever, after our meal was finished and our bill for 2 drinks 2 entrees and my extra side that was never taken off the bill was $52. I will NEVER return and I will NEVER recommend this establishment to my worst enemy. Save your money and find something better. I wish I could write this terrible place off...