Vintage Harlem Wine & Spirits — Restaurant in New York

Don’t shop here! People on Yelp are all complaining about the owner’s rude and condescending attitude! Not only was I treated poorly during my visit, but when I raised my concerns, I was accused of intentionally creating division. This is a blatant attempt to dismiss valid criticism and deflect accountability. Instead of offering an apology or acknowledging their disrespectful treatment, they doubled down, responding with even more coldness and condescension.

The owner is arrogant, and i hate his condescending attitude. I made a purchase and I didn't even get a welcome or goodbye, however, he served white males obsequiously.

I was ignored. I felt awkward. He was deadly cold and silent when he checked out for me, like he's energy died after providing warm-hearted service to that white man. And I am more than convinced that he is a racist after reading other reviews on yelp about the condescension they get from here.

What else can I say? I just hate snobbish people. And you shouldn't shop here if you’re people of color and you hate...

I am writing this in the hopes the owner, Enrique, read this. Since the pandemic I have been in your store several times but the last two visits, you have been extremely rude to me. The first was as I entered the store you said in a very nasty tone "you have to apply hand sanitizer" to which I replied "I already did because I read your sign outside". I let this exchange go. The second time was this week when you were on your phone the ENTIRE time while I was in the store alone. You never asked me for help. Mind you, none of your customers want to hear your personal conversations. If you do need to be on a call at least acknowledge your customers. Once I was checking out when it was time for me to insert my credit card you abruptly pointed to the chip machine like I wasn't paying attention. Maybe you didn't recognize me because I had a mask on but I spend several hundreds of dollars in there a month. Do better. There's a great wine shop just 4 blocks from you and they treat their customers...

I’m an African-American male. I visited Vintage Harlem today - not my first time - to get a couple bottles of Sauvignon Blanc. As soon as I walked in, a young man behind the counter immediately asked in an unwelcome tone, “you know what you want”, no greeting. I responded, yes I do. I went to the cooler to get the wine I wanted and proceeded to the counter. As I was making my purchase, I heard the young man welcome a new customer - greeting him, “how are you sir”. It was a white male. I commented to the young man that he did not ask the new customer “you know what you want”. His response only verified that the greeting I received was based only being an African-American male. It’s shocking - but not really - that stores in Harlem today discriminate and do not appreciate customers of color. People of color should boycott this store - I...