West Place — Restaurant in New York

So I'm not one to usually leave a rating for Chinese take out but this one deserves a well written rating and review.. so I'd like to start by when I was ordering my meals I ordered half chicken w/fried rice and BBQ sauce only on chicken and french fries w/ chicken wings BBQ sauce on the fries..the lady then asked me , are you tipping on your card or in cash..I was then struck with so tipping is mandatory? What if I didn't want to? Then I received my food it was almost cold the delivery guy didn't even come upstairs (I did tip by the way even though I was reluctant) anyways the chicken wing was good extra crispy but the BBQ sauce tasted like medicine it was bitter and it was all over the rest of my meals both plates...it's no way to describe how angry and disgusted I was. The fries were hard as if it was sitting there for sometime and the BBQ sauce it was just disgusting it honestly tasted bitter and it made me gag my food was 25$ and I was charged a $2 delivery fee although it says free delivery with over a &15 minimum and $1 for using my bank card. All in all I WOULD NEVER EVER IRDER FROM HERE AGAIN . I ended up ordering pizza where I spent 30$ and I was happy it was hot and...

The food at this place is decent, but the service is absolutely appalling. Both servers were mean, rude, cold, and arrogant. When I kindly asked them for details about the menu items, they not only failed to provide any helpful information but also dismissed me with irrelevant and unhelpful answers.

To make matters worse, when I thought my order was ready and approached to pick it up, they gave me a cold stare, set the food aside without a word, and even rolled their eyes at me.

I gave this place three chances, hoping things might improve, but I’ve had enough. These two servers made dining here feel like willingly subjecting myself to insults. I genuinely don’t know if the owner hired them to drive customers away, but if that’s the case, they’re doing a stellar job.

There are plenty of great restaurants in the area with both delicious food and friendly service. As for this place, I won’t be returning, and I wouldn’t recommend it to anyone until they address the...

HORRIBLE If you're in Manhattan on Amsterdam Avenue you can do much better as far as Chinese food is concerned 😑 Its overpriced and mediocre, i mean even the basics are over cooked and blaaah, Hot and sour soup completely oily and bland, the shrimp are fried and then sauteed for the shrimp and broccoli for some reason & i recently found a peice of aluminium in my sauteed broccoli, super gross ruined, and as a result the last time i ordered anything from there. The Man who runs the place at night is extremely rude, he once hung up without all my phone number and decided to plain not deliver my already paid for food THEN the delivery man had the audacity to snatch my signed recipt and had a very...