Xin Xing Chinese Restaurant — Restaurant in New York

I loved this place at one point, but after a discrepancy, I had on Saturday, I was so upset. I’m a vegan/vegetarian. I always ask for veggie dumplings. When I got the dumplings, it was meat inside. I called and spoke to a female manager who would have someone bring me the correct order. I then got a call back from a male. I kept telling him they sent me meat-type dumplings. All he kept doing was laughing on the phone. I kept hearing the cook behind him not being accountable for his mistake and making it seem like I was lying. I even told the man; that I would show him what was given to me was meat dumplings. The man over the phone kept saying, “It probably turned a different color.” I have been vegan/vegetarian for seven years and always order veggie dumplings. I lost out on money and told him to forget it. Never again will you get my services! The fact you would lie to someone who doesn’t eat meat due to religious purpose states a lot. I lost out on money and I had to throw away food even after I said I would return it for proof. Just know there is karma, and you...

I don't understand the bad reviews for this restaurant. I have tried all of the Chinese restaurants around this area as I've lived here for several years and this is by far the best. Delivery is always quick and the food taste great! I was so happy when they added desserts to their menu and would send small samples out with every order. The staff are always friendly when they take your order. One time they forgot my homemade iced tea, but I didn't call to complaint because we all make mistakes and forget things sometimes so I like to give people grace, anyway, the next time I ordered I asked the employee to please make sure they didn't forget my iced tea because they forgot the last time and she gave it to me for free. I wasn't asking for that and certainly didn't expect it, but it just goes to show how...

I have been living here for 3 years always chose this place as my first choice. After what I just witness I’m totally disgusted and I will complain to the Health Dept. on this situation. The cook grabbed a broom from the floor and used one of the frying pans as a mop bucket and washed the metal walls behind him. As I’m watching him he staring at me knowing I can clearly see him. Then they proceed to cook my food in the same frying pan he just used as a mop bucket. I asked him why he’s cooking my food there he is speechless. Smfh I’m in disbelief in what I just saw. 3 years eating from this disgusting place. 0 stars if u ask me!!!!!! Expect a visit from the...