Lots of ice crystals in the ice cream and poor employee interaction.
Staff experience - When I placed my order with a young girl in a light blue shirt, she proceeded to start the order, then paused to talk with her coworker about something that caused a lot of giggles. When she got back to work and put my order together, she went to get the spoon (last step) and then paused to continue the conversation with the same coworker. The giggles ensued. As I stood there, with a line of people behind me, just wanting her to hand me the bowl, and my friend waiting for me at the register. I get teenagers but giggle between orders... not mid process.
Ice Cream Experience - We sat down to try this raved about ice cream and were met with a ton of ice crystals that made the experience more crunchy and scratchy than anything. Not any where near what you would expect from a specialty shop.
I don't know what happened. But it was a big...
Read moreMy family of 5 came here for the first time after some friends highly recommended. Super friendly staff, explaining the whole story of their business. The ice cream, 100% fresh, made in house, including waffle cones (gf JOY cones available 🙌🏼🙌🏼🙌🏼) great amazing seasonal flavors, was the best ice cream I’ve had in a long time! We are so happy to have this place in newnan! The interior is very clean, bright and super cute! Love it.
Update: 2 years later, we are regulars here and couldn’t love it more. Everything is made using fresh seasonal fruits, fresh milks from local farm, still a clean shop, and I love the unique flavors.
Favorites: mexi cocoa with orange cardamom (TRY IT together!!) Lemon lavender Blackberry Earl Gray Brittle and salt (one of the best ever, so buttery and salty) Creme Brûlée is amazing Coffee lovers with freshly baked...
Read moreWe had the pleasure of visiting Rock Salt Milk Bar after lunch this afternoon. The two girls who assisted us were knowledgable and able to answer every question I had. I got Salt and Brittle which I am typically not a fan of but it was A-MAZING. The Salt and Brittle has pecan brittle in it and both of them were sure to make sure to advise me of that in case of allergies. I have never been somewhere that is so caring for their customers. Everything they sell is made in house which is spectacular. I meant to get a photo of my cone but i devoured it within minutes. I will only go to Rock Salt from now on. Customer service, ice cream, cones, top tier to say the least. I have never reviewed a business before so that should tell...
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