Jersey Mike's Subs — Restaurant in Newport

I wish I could give negative stars. First I ordered online it was messed up. Called to ask to replace the meal. Was told that my phone can’t be taken because they have other orders to take. Showed up and had 5 people behind me get their orders first. Tried to ask for my money back and was cussed out by an employee and waved me bye and was told to leave. Got my food and returned the commentary saying I won’t be back. Just confused why the employee got mad at me for waiting patiently for my order for a second time and then asking for my money back caused such a big deal. Especially when it was their fault! Even makes me more upset was told they didn’t have history of my order when clearly they did because they messed it up. Just want someone to reach...

The young lady with the hazel eyes and pretty hair its awesome always greets everyone when she come in she seem delighted to be at jersey mikes even though they were busy and every employee there seem to have a attitude or just left her on the front line when they all seen it was a bunch of customers but this young didn’t let that get into the way of getting the job done she took the order from everyone with a smile and maintain her composure to indeed make sure everyone was happy and served I really appreciate that experience every time I come in she made my day because her being she strong and didn’t let anything stop her from getting her job done that’s the way to hold the pressure down great 👍 job young lady she needs...

I really do hate to leave a negative review, because I do normally like Jersey Mikes but this location the past few times has really not been the best. It was my birthday today and I got a coupon from Jersey Mikes email club for a free regular sub and a 16oz drink. For some reason their machine wouldn’t read the code, they went to get a manager who asked me to put in my number, which I then did and we had some technological issues again. So it seems like something is off with their systems. I was not offered any other way to redeem the coupon. I have attached a screenshot below, as proof I really did have a coupon, but just disappointed that there was no solution offered. In this economy every...