LongHorn Steakhouse — Restaurant in Niles Township

Was there this past Sunday April 21st after my grand baby baptism it was 20 of us one of the waiter a guy lied an said his Manger said we could not split our checks so I asked to speak to the manger the manager came I told her wat was said n she said that is not true so the water became angry because it was 22 of us n he wanted a big tip I said to the Manger they don't want to pay together but we will tip for our service so the same Manger came back 2 times mentioning the fact that our bills are sperate I said ok we already spoke to the Manger then I left my glasses inside of the menu he kept coming back asking for the menu's I gave it to him an forgot my glasses was inside of it my glasses came up missing the Manger said I saw you wit ur glasses on but now there gone they searched the whole place still no glasses the waiter threw my eye glasses away latisha the big Manger paid for my eye glasses still making excuses for her employee I've been sick since Sunday food poisoning he put something in my food I've been sick all week this is my second trip to the ER spoke back to latisha today she claimed she reached out to there insurance Co the next day I told her no one called me she lied today said said I'm calling right now n will call u right back that never happened I believe he put something in my food the waiter still works there I have not be able to eat sense Sunday throwing up black stuff it turned grey then yellow n green this guy tried to really hurt me an I trusted latisha to do the right thing now I'm searching for a laywer an I'm filing a complaint against them no one deserves to be treated this way out of 22 of us I'm the only one who got sick an I was the one who interacted with the waiter an they both mangers no he threw away my glasses because the look she gave me she was laughing n latisha was too all of this over a tip 🤬 u messed me...

My family and I stopped by here after a long day and decided to grab a quick bite on our way home. We were seated with a waitress named “Peach” I believe that’s her name she’s a middle aged woman with short hair heavy eye liner … The service we received was TERRIBLE !!!!!!! She brought out our waters and flung the coasters on the table as if she was playing cards . Threw our straws down. My husband and I were conflicted … we discussed maybe we’re used to Michelin star restaurants?? Or if this is plain terrible service ?? My husband suggested we wait until she comes back to bring my margarita and see if she does the same thing. Well unsurprisingly , she tossed my coaster towards me , sat my drink down and threw the straw AT ME !!! did I mention… we were infront of our 12year old son ?!?! My husband called for a manager and spoke with a woman with short hair.. she apologized for the lack of hospitality and suggested we move to another table. My husband informed her that we prefer to leave the restaurant but she continued to repeated how we should give another server a try … it was so terrible that I had to step in and tell her that my husband is telling her NO and she should stop suggesting a new table .. we then left … This was a TERRIBLE experience and we would never come back here . I feel terrible that our child had to experience this….

If upper management is reading this. Please look into that server . The restaurant is already failing and quite empty . Hospitality should be...

Zero. Zero stars. I will not EVER go back. First of all, it was a 30 minute wait for a booth for 5. It was cramped and the server could not serve the people all the way in. I ordered a Bloody Mary. It was mostly ice. Even though it was tasty, it did not have the usual celery or olive, it had a wedge of lime. I was able to drink it fairly quickly and when I ordered a second, I was told they had 'run out' of Bloody Mary mix. What kind of restaurant runs out of Bloody Mary mix? I was offered one made with tomato juice but decided to order a Margarita instead. Sigh. The waiter brought a glass and a mixer filled with the drink. The glass did not have salt and when he poured the drink in the glass, the mixer leaked. I was told that the top didn't fit the base and when I was to pour the rest of my drink, to expect 'leakage'. Two drinks, two strikes. I decided on the 16oz T-Bone cooked medium rare and a loaded baked potato. I opted for a side salad and wanted creamy garlic dressing. Nope. No creamy garlic dressing. Strike three. I chose bleu cheese. If I had been alone or with just one other person, I would have left. The salad I had was adequate but not what I wanted. The steak was flavorful but had gristle around the edges. Just awful. The baked potato was tough. The skin was so thick and dry, I had to use the steak knife to cut it. All in all, $176.00 for 5 people was unbelievable. never again. Proceed at your own risk. We should have gone to...