Black Tuna Catering Services — Restaurant in Norfolk

I recently dined at the Black Tuna Restaurant and was extremely disappointed with my experience. From start to finish, it was a complete letdown.

Firstly, the service was abysmal. The staff seemed disinterested and inattentive. It took forever to get seated, and once we were, it felt like we were invisible to the waitstaff. We had to flag down a server multiple times just to get basic things like menus and water refills.

The quality of the food was equally disappointing. The menu boasted of fresh seafood options, but what we received tasted like it had been sitting out for hours. The fish was overcooked and dry, and the sides were bland and uninspired. It felt like we were served reheated leftovers from the night before.

To make matters worse, the ambiance was lackluster. The restaurant was poorly lit, and the décor was outdated and tired. It lacked any sense of charm or personality, making for a dull dining experience.

Overall, I would not recommend the Black Tuna Restaurant to anyone. It was a complete waste of time and money. Save yourself the trouble and dine elsewhere where you'll actually get good food...

Don’t bother. Ordered a veggie burger with a lettuce wrap instead of a bun, with mashed potatoes on the side. I saw the server had written “no burger, lettuce only” on the order comments and I corrected her saying I wanted a lettuce wrap, she said she KNOWS and that’s what she put. I again stated a lettuce wrap with tomatoes and onion… she was exasperated and insisted she put that. The burger was bland, they actually served me a burger with one piece of lettuce underneath and that’s it. The mashed potatoes taste exactly like the “just add water” instant mashed potatoes from the store. It took them 40 minutes for a pretty empty restaurant. I went to the kitchen to ask for sliced tomato because the server didn’t seem to like me (then the kitchen made fun of me and said I should have been more clear on my order....

Just sad. We were the only table (6 of us) in the restaurant. The first two meals came out and they had enough time to finish them completely before two more came out. 10 mins after that the last two meals came out. We waited in total an hour and 15 mins. None of the tuna steaks or steaks were cooked correctly. The 12 oz steak they offer is actually two very very thin 6 oz steaks and were just nasty tasting. The tuna steak was extremely bland. I just wouldn’t go back. The only good thing was the server was nice...