Taco Bell — Restaurant in North Carolina

I live near this Taco Bell and I’ve been quiet a few times. I kid you not, every single time we go here, something is wrong. The attitude from the staff is horrible, once they forgot to give me my entire order and slammed the window open five minutes later and asked me what’s wrong like I was the problem. I order the tacos with no lettuce and nearly every time I’ve gone they still put lettuce. I order the chips and cheese and they will always leave off the cheese. I order a Crunchwrap supreme no sour cream and no tomato and guess what? There is still sour cream and tomato. This time I got a midnight Baja blast because they were out of regular Baja blast and it was just straight carbonation. I also asked for mild sauce and they gave me hot sauce, they left off the cheese for the chips and cheese and I still found lettuce on my tacos. I have to wait two minutes before they decide to come back to the window and throw the sauce and cheese at me before slamming it closed again. Whoever runs this Taco Bell needs to do some serious work to fix this. I can understand mistakes, but the attitude is...

I want to start out by saying that the service I got ordering and paying for my food was great, but that's all I can say. I spent almost $40 and none of it was right. All the tacos barely had any meat or toppings in it. The cantina meal was missing the sauces. The what was supposed be a cheese-it crunch wrap, was a soft taco in crunch wrap form. There was no crunch in it whatsoever.

With the economy the way that it is, I chose to spend my money at one of my favorite fast food chains... I won't be returning, atleast not to...

I had a rather complicated delivery order (lots of customizations and many items) and I called ahead to ask the manager on duty to have extra eyes on the order for accuracy. Pam B was the manager on duty and she came through in a big way. Everything was created to perfection and organized perfectly in the delivery bags. I made sure to call back and thank her personally for her excellent customer service and I wanted to make it a point to shout her out again with a Google review....