Haven Hot Chicken — Restaurant in North Haven

Terrific first experience. Really. Delish, high-quality fare that truly satisfies. Went with "THE" sandwich (figured I'd better start with the basics, but, let me say, in complimentary fashion: there was nothing basic about what they offer). For instance: The fry oil wasn't loaded with buildup, left long unchanged--as many other franchises tend to do. The "Rob" sauce (ingredients currently unknown) is clutch. Didn't get the fries, but will next visit. Right down to the premium bun, the order flow, the online presence...seemed each and every very element revealed care, attention, thought and great execution. Generous sandwich-size/portion. FRESH pickles--tangy & cooling..sliced thick-just the way that I like 'em on such a thing. The slaw addition works. Thick, substantial filet, nice crunchy coating. I went with medium spice level. Righteous. They've definitely got something, there. Employees were happy, genuine, smiling, friendly, & helpful. Environment was clean, bright, inviting and welcoming. The design language, signage and trade dress are, especially to me, very appealing, clean, & easy to understand. Distinctly different from Chik-fil-A (not to dis 'em). Miles better than Popeye's (again, not hatin'). I am definitely going back. Definitely worth it. [Update: I did, indeed--just five days later. Met one of the founders who went to college...

Haven Hot Chicken lives up to its name! I just had to check it out, and I wasn't disappointed! As others have said before me, it is a bit more pricey than other places, but the quality was excellent! I had a chicken tender with a side of mac and cheese. The mac and cheese was on point!! The pasta was not mushy, it was cooked just right and the sauce was cheesy and tangy! Honestly, it was the best I have ever had. I ordered my chicken "hot" - it comes with the warning "will burn." I dismissed the warning and figured it was set for people with a lower tolerance than me. I was cocky and went with it. Oh boy!!! It was like a nuclear explosion in my mouth!! Thank goodness for the pickles, the mac and cheese, and the blue cheese dip I ordered! The heat was punishing!! The chicken was crunchy and juicy. Since their chicken are tenders, there are no bones to deal with. In the end, no regrets, but lesson learned; these people don't fool around. Next time, I will get medium! Since this was my first time there, I honestly wanted to try all the sides AND banana pudding. But the price would have been outrageous, and it is only me eating it. I am wondering if they would consider doing a box of all sides in the kids' meal size containers so indecisive people like me can taste everything. Just a thought. I...

10/2023. North Haven Location First visit to Haven Hot Chicken. A few people were ahead of me on arrival, butvwas quickly greeted ( that's important) and order taken. Order came out quick and was freshly made. I got The Sandwich Meal. It was a bit pricey, BUT it was a good meal. I ordered medium heat, seeing it was my first experience. I'm glad I did. Medium had just the right heat.. enough to notice its presence, but not enough to make it burning hot. You can get country which has no heat. Sandwich and fries (fries were really good!) Came in a meal box. Total was 19.00.. with the tip I left. The place was small but VERY clean. I did take notice that when customers were not being served, employees were cleaning and wiping down kitchen counters, serving areas, etc. etc. ( CLEAN IS GOOD, ANOTHER PLUS) Chick fil a, better take notice,, this place is definitely a contender if they can keep prices down and the restaraunt clean. 4 stars.. for now. Let's see how they hold up over time. I will...