It takes a lot to make me mad, and my order last night was the third and last straw. I don't know why this keeps happening, but I've recently placed multiple pick up orders with plenty of time in advance, and I keep getting random ingredients added that I didn't ask for. Specifically the sauteed green peppers and onions, which i hate. My most recent order had three items, a bowl, a stacker, and a burrito. The bowl and the stacker were fine, no complaints with those, but I saved the burrito for the next day, and after I took a few bites in, guess what I found? Peppers and onions. I double checkex the tag on the burrito, and also on the app, and nope, it wasn't on my order. The other mess up was a week prior to this when I order two identical veggie bowls. Both had extra items added again, that I DID NOT WANT! The first bowl had chicken added to it, which I don't hate chicken so I was just gonna eat it, but what does suck is when its gummy. The other bowl was even worse because it had the pepper and onions, jalepenos, and olives. So yeah, both went in the garbage. I just can't figure out how hard this is to understand. I'm giving you more of a heads up, and a list of what to put in said item. The only thing you haven't messed up is putting it in a bag, and charging me...
Read moreThis location has absolutely zero sense on how to live up to the "Moe's Way". Let me share a little bit of traumatic experience. It all happened a couple nightmares ago. I ordered my FAVORITE dish.... THE HOMEWRECKER ). I went through the line... Rice...Beans.... Adobe Chicken (Yum).... Fahheeeta Veggies, Sour Cream, Queso (Shocker, they were out of queso), Corn Salsa and two Jalapeno's. I was excited and STARVING. When I went to sit down and absolutely devour my Homewrecker (Like one should) I came to discover a BALLPARK HOTDOG that would be bought at Giant Eagle in my HOMEWRECKERRRRRRRR........ Frustrated yet still STARVING, I made my angry pursuit to the front desk, with vengeance on my state of mind. The "Manager" and yes I did just put "Manager" in " " ", after I communicated my displeasure proceeded to giggle in my face and said "Get Dogged Nerd" and then ran away. At this point I was utterly shocked at what I was experiencing, then the employees decided to start throwing wrenches and seaweed in my direction. To make matters worse I am allergic to both wrenches and seaweed. After coming back to from my three week coma after the incident I can firmly say that I will not be back to this Moe's location.
And to top it all off.... THEY DON'T TAKE...
Read moreTerrible! I've been here twice since they opened. The first experience was the better of the two. Aside from the service, no one knew how to make a burrito, which is a huge issue if you are selling Mexican food. The second experience obviously was the worse. Again, the service was terrible. I ordered tacos this go around, and you guessed it, no clue how to make a taco! At one point the girl adding toppings to the tacos was literally looking at the ceiling and pinching/rubbing her fingers together with no toppings in her hand/fingers. No clue what was going on there, do you drug test? When I attempted to eat them at my vehicle, the crunchy shells were completely soaked, it tasted and looked like garbage. I immediately threw them away and grabbed some Mexican fast food at less than half the cost. This place was a waste of time, money, and energy. You can keep your crappy overpriced garbage! My biggest regret was to not get out of line and leave before I paid, the line was long and I wasn't about to go back in and...
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