Outback Steakhouse — Restaurant in North Myrtle Beach

Introduction: My recent visit to Outback Steakhouse in North Myrtle Beach was nothing short of a delightful gastronomic journey, but what truly made this experience extraordinary was the presence of an outstanding server named Patty. From the moment I stepped foot into the restaurant until the moment I left, Patty's genuine warmth, attentiveness, and unparalleled dedication to providing exceptional service made this dining experience one for the books. Here's a lengthy review, detailing just how Patty turned a simple dinner into an unforgettable memory.

The Warm Welcome: As I walked into the bustling restaurant, Patty's radiant smile greeted me, setting the tone for what would be a delightful evening. Despite the busy atmosphere, she made me feel like I was the most important guest in the entire establishment. Her friendly demeanor and infectious positivity instantly put me at ease, making me feel like I was dining with an old friend rather than a server I had just met.

Attentive and Knowledgeable: Throughout the entire dining experience, Patty displayed an impressive level of attentiveness and knowledge about the menu offerings. She was well-versed in the various dishes, confidently recommending the restaurant's specialties and providing insightful descriptions of each item. Her recommendations were spot-on, as every dish she suggested turned out to be an absolute delight.

The Art of Anticipation: One of Patty's most remarkable traits was her ability to anticipate my needs. She seemed to know exactly when to check in on me without being intrusive, ensuring that my water glass was always filled, and that I had everything I needed for a comfortable dining experience. Her attention to detail was second to none, and it was evident that she genuinely cared about providing the best possible service.

Accommodating Requests with a Smile: I had a few specific dietary requests, and Patty handled them with grace and a smile. She communicated my preferences to the kitchen accurately, making sure that my meal was prepared to perfection. It's rare to find a server who takes the time to listen and accommodate with such genuine care.

Going Above and Beyond: What truly set Patty apart was her willingness to go above and beyond for her guests. She seemed genuinely invested in ensuring that my dining experience was nothing short of exceptional. From engaging in lively conversations to sharing her own favorite dishes, Patty's personal touch made me feel like more than just a customer - I felt like a valued guest in her own home.

A Stellar Multi-Tasker: Despite the busy restaurant, Patty never missed a beat. She flawlessly managed multiple tables with poise, attentiveness, and efficiency. Her ability to handle the demands of a busy evening without compromising the quality of service was truly commendable.

Leaving with a Smile: As the evening came to a close, I was both satisfied by the delicious meal and genuinely sad to leave. Patty's warmth, professionalism, and extraordinary service had left a lasting impression on me. She thanked me sincerely for choosing Outback and made sure I left with a big smile on my face. I couldn't help but feel grateful for having crossed paths with such an exceptional individual.

Conclusion: In conclusion, my dining experience at Outback Steakhouse in North Myrtle Beach was elevated to new heights by the presence of Patty, an extraordinary server who truly went above and beyond the call of duty. Her warm demeanor, attentiveness, and dedication to providing exceptional service set her apart as one of the best servers I have ever had the pleasure of encountering. Outback Steakhouse should consider themselves lucky to have Patty as part of their team, as she is undoubtedly a shining example of what exemplary customer service is all about. Thank you, Patty, for an unforgettable evening - you have certainly set the bar high for all future dining...

Let me begin by saying I wish I would’ve stayed home. The experience was awful from beginning to end. We checked in on the app and when we arrived to the restaurant, we went inside and told the hostess we were here. She said it would be about a 10 to 15 minute wait. So about after 10 minutes we received another text message saying that our table was ready. We proceeded to go to the hostess stand and let her know that our table was ready. She asked us for the phone number and then she told us it would be 10 to 15 minutes. I told her that I already received the text saying that the table was ready. She told me that we were never checked in. I showed her the phone and she still did not believe me. The other hostess stepped in and said oh that’s OK. I’ll take care of you. The hostess made us feel like we were trying to cheat the system and wanted a table right away when in fact, we did check in on the way to the restaurant and checked in with the host upon arrival and waited an additional 10 minutes. I don’t know what the whole confusion was about. When the server came to the table, we had asked her for a gluten-free menu because we were so flustered from the debacle at the hostess stand that we forgot to ask for one. She came back a few minutes later with the menu and offered us some appetizers. We politely declined because we hadn’t had a chance to go over the gluten-free menu options yet. After coming back a few minutes later, we ordered and got the specials that came with either a soup or salad, and then the entrée and then dessert. I ordered my salad with blue cheese, which looked like it had been thrown together by a child. Surprisingly enough, it came with croutons, which was fine because I was not the one with the allergy but we were never offered bread. About a good half an hour went by and we sat there wondering what was the issue because we both ordered small, simple, non-modified entrees which shouldn’t take that very long to cook in my opinion. The food order came out with the food eventually and I had asked her if we could please have some bread. She responded by saying that they were making some right now and it is still probably in the oven and she will get us some. A few moments later, she brings me the bread that was room temperature and looked like it had been on someone else’s table. It was not hot, it was not even remotely warm. I was afraid to eat it. The steak and grilled chicken were also room temperature at best. I’m not sure if someone had left them on the pass way too long or it was improperly prepared from the beginning. When the time came for dessert, we decided to have the chocolate thunder from down under. I wish I would have taken a pic of how poorly presented that monstrosity was. It looked like someone poured heavy cream over an undercooked brownie and then played frisbee with it. The cherry on top to our dreadful experience was that we were charged a mysterious game fee that no one partook in much less ordered from the ziosk. We had to flag down the server to take it off. To sum it all up in one...

I had the most heartwarming experience at Outback recently, and it was all thanks to the two incredible waitresses, Patty and Darrie C. Let me start by gushing about Patty, who truly is an exceptional human being both in and outside of work.

From the moment we sat down, Patty greeted us with a warm smile and genuine kindness that instantly made us feel at home. Not only did she attend to our every need with utmost care, but she also went above and beyond to make sure our dining experience was nothing short of extraordinary. It was evident that she genuinely cared about putting positivity out into this world, and her radiant personality certainly did just that.

What warmed my heart even more was when I mentioned that my friend works at Food Lion, and to my surprise, Patty knew her! Apparently, Patty is a regular at Food Lion and had interacted with my friend there. I was touched to hear that she was extremely nice to my friend and even took the time to appreciate her hard work by calling corporate to praise her exceptional skills. It speaks volumes about Patty's character and her ability to spread kindness wherever she goes.

As if our day couldn't get any better, we were also lucky enough to be served by Darrie C. This amazing waitress had a genuine care for us and made sure every aspect of our dining experience was perfect. She followed up on our needs, engaged us with her fantastic sense of humor, and made us feel like valued guests throughout our time at the restaurant.

Surprisingly, even though Patty wasn't our designated waitress for the day, she checked in on us several times, making sure everything was going smoothly. Her thoughtfulness and willingness to go the extra mile for customers is truly remarkable.

Both Patty and Darrie C deserve immense praise for their hard work, exceptional service, and the warmth they bring to their roles. Patty, in particular, touched our hearts with her kind soul and her dedication to spreading positivity in this world. It's people like her that make dining out a truly heartwarming experience.

To anyone visiting Outback, make sure to keep an eye out for Patty and Darrie C. They are the epitome of excellent service and genuinely caring individuals. With these two incredible waitresses, your dining experience will be unforgettable, just as mine was. Kudos to both of them for making our day...