Cha House x H&J Sushi — Restaurant in North Myrtle Beach

I typically dont write reviews unless needed to be . Iv been to this location multiple times. When they first open , a couple months after & today. Each time iv had an issue with at least something. In the beginning i brushed it off knowing they were knew & needed to work out some kinks . but everytime i just get more disappointed. The last time before today when i went i was treated horribly by a young girl when i asked for Wintermelon MILK tea .Instead of writing a review i decided to talk to the owner , she was nice but very off putting, basically vented to me about issues & was sending my message i sent to her in their work groupchat asking what happen, which i hope didnt have my name because you just dont do that. Just kind of telling me things that were private that should be between a work place and not a customer . I have a couple issues with this establishment. 1. How there is a bunch of kids who are rude / dont greet you properly which i see in other reviews they experience the same thing as i did. 2. They dont sell what is advertised which iv asked about . the Thai chili chicken to be exact, if you look at the picture online it had a marinated boiled egg, instead you get a fried egg. When i asked about it the response was “ trying to appeal to the americans” In my head im like thats disrespectful because why serve asian food if you are going to tweak it to make it more american. i just dont get it . 3. Food is ehhh the new noodle salad bowl was terrible . I ordered pork and got chicken. chicken was dry and hard as a rock. 4, My milk tea is ALWAYS watered down. Typically boba shops shake the drink in the ice and pour it in a cup with no ice with a sealed lid. Iv given the shop so many chances as i had high hopes but i dont think the problems will change . I hope nothing but the best but its a no for me . Only good thing is its very cute in there . I really hope they make it...

The coffee experience was quite horrible. We ordered espressos and were served in huge to go cups. If you have espressos on the menu, you have espresso cups. Huge vessel for a small coffee, it was immediately cold, and it took almost 10 minutes to get it, with no one else in the store. If you appreciate good coffee, keep driving.

I appreciate your response and did not realize this was a soft opening. I'm sure the speed of service will improve with practice.

However, the espressos were only ordered by me and my family because they were clearly stated on the menu - the very first line actually (so not a special order as far as I'm concerned). I'd recommend having the employees mention it's not really offered as a standalone drink or marked appropriately on the menu itself.

Also, what we were served is not really a full espresso (not even the double), so I would recommend just not offering it at all. We have espressos everywhere we visit and have had them in many countries. These were not espressos.

Last bit of update: It really was our fault for not reading the reviews before we walked in. Everyone seems to love the teas and it clearly is what they specialize in. It's just not a...

Just a weird experience. Me and my partner enter the shop, he goes into the bathroom while I wait there and look and the menu. There were 2 workers at the register, a young man and woman. My partner asks me what I want and I reply “i don't know yet.” When I said that, I notice the young guy shook his head like it was a problem. Why is it a problem me being indecisive if there was no one else in line?? My partner and I are still deciding what we want (which didn't even take us 5 mins, and I tell you there was NO ONE ELSE in line waiting) tell me why the 2 at the register exchange each other weird looks?? Is it that much of a problem that someone doesn't know what they want immediately?? If these 2 miserable cashiers read this, I must say you need to quit your job if you have a problem with people DECIDING what they want! Seriously, grow up. P.S. I got the black strawberry brown sugar milk tea and it was terrible! It was very bitter, and didn't even have a strawberry taste at all. Didn't look anything like the picture I chose it from so that's false advertising. I'll probably be finding a new boba shop to go to when I visit the beach. It didn't use to...