Charleys Cheesesteaks and Wings — Restaurant in North Richland Hills

I got here at 8:59 i know its right behind the closing time but if a corporate business wants to keep their customers happy they should stand by their rules even at my own job we attend anyone even if it’s last minute. I got here and a young man told me it was closed then shut the gate and i even told him it’s still 8:59 and he said it was closed. If anything the evening shift manager is responsible for not standing by their rules. I will no longer come to this location and i hope corporate or district manager checks out this review to make their restaurant a...

Do not waste your time coming here. My wife and I both ordered a sandwich meal, and yet the person taking the order somehow deleted the entire first sandwich of the meal, and only gave us fries and a drink. When we approached them about it and asked where our 2nd sandwich was, they looked at us like we were crazy. She then goes “Um actually that was the correct sandwich and we never charged you for the 2nd sandwich”

And to top it all off, not only did they completely miss an entire sandwich on the order, but they even got the one sandwich order...

Came by on a Sunday excited to have a Charley’s close . Terrible service, took 45 min to get our food ( 1 sandwich and a fry) we watched as the workers ignored other customers trying to order and people walking out the whole time because no one was taking there order. Finally got our food and it was cold. Not even like slightly cold , it had been sitting for awhile and the fry’s had little cheese and were also cold. I would not recommend unless staffing, customer service , and quality get better . For $20 ,...