La Sorpresa y Mas Restaurant

I hate to leave a negative review on a place that my family and I once enjoyed but our experience today was horrible.

We ordered buñuelos and empanadas for starters. The buñuelo was rock hard and the empanadas were soggy and soaked in oil, as if they refried them to reheat them.

When the entrees came, it all went downhill. My mother ordered a pollo saltado, which didn’t taste like a traditional one but should’ve been expected since it’s a Peruvian dish.

I ordered my usual, an arepa with carne desmechada, but the taste was off settling, almost as if the meat gone bad. I thought maybe it was just me, so I had my mom and husband taste it. My mom couldn’t stomach it and my husband said “something is definitely off”. The meat tasted as if it was sitting out for 3 or 4 days.

My husband ordered a bandeja paisa and a few bites in, he found a long black hair, which none of us have.

Our waitress never came to check up on us, so, I called the other waiter and showed him the hair in the plate, and he took it away. I then passed him my plate explained that all of us tried the meat and that it had tasted as if it had gone bad.

He then came back and explained that he had to ask permission, if he was allowed to offer us something else because he had only been working there for a month. He then offered us grilled chicken but we kindly passed because we no longer had an appetite.

When we asked for the bill, they still charged us for the plate with hair in it, and said he could only remove my $8 dish which was the least expensive dish.

Overall, a majority of our food was old, fermented or stale. It’s disappointing to see how the quality of service and food has gone down significantly. I would not recommend this place.