My son's gaming computer was not getting power after he had switched his components to a new upgraded tower. I brought it to Geek Squad, and they looked it over and could not figure it out. I took it to U Break I Fix (now an Asurion Company). They said their technicians are the best and suggested I sign up for $25/month membership to get expedited service and that I could cancel this after the repair. The first call back said that they re-connected all the wiring and no luck and suggested they get a new power supply that would take 3 to 5 days. I told them the power source was brand new from Best Buy. They then said it may be the motherboard. I picked up the computer and canceled the membership which was not an easy process. I found Norwalk Computer and saw they had great reviews. I took his computer there, and Bo used a tester and determined it was a bad motherboard (within 10 minutes). I bought a new motherboard and he installed it and put everything back together and I had it the next day. Everything works perfectly and I should have gone there first rather than wasting time at the other places. Thank you...
Read moreI brought an HP chromebook laptop to Norwalk Computer today. The owner diagnosed it immediately, and said that the keyboard was broken and couldn't be fixed, as water or other liquid apparently had been spilled on it. As the laptop has been used by two granddaughters, ages 11 and 9, the diagnosis was no surprise. He offered two remedies -- a used keyboard that the girls could plug in via the laptop's USB port or a new keyboard that would cost $100+ plus installation. As a new HP laptop goes for $200-$250, I chose the cheaper way out. The used keyboard basically cost nothing, as he had one in stock. So, I was in and out the same day with a used laptop that works (until the next spill). I appreciated the quick response, the diagnosis and the choices provided. I'd go back to Norwalk Computer in...
Read moreMy computer was having thermal issues, It was heating up very quickly and it got to the point where it wouldn’t even want to turn on.. Which then comes Bo.
Like an absolute legend, Bo almost INSTANTLY figures out what the problem was with my computer
Not only was he efficient, But also very positive and gave me advice on what to do so I wouldn’t have this problem again! Pricing was also good compared to other companies
I was kept updated on what was going up with the computer and had it back in no time
Thank you Bo for the great work! I will surely mention this place to anyone having...
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