Beyond Juicery + Eatery — Restaurant in Novi

The assistant manager Yessica I believe was rude. I bought through uber eats showed my order and she said someone picked it up without showing the order on their phone. Yessica told me to call Uber I was like no. She called her general manager and made the order with attitude after saying we loose money for this! This is not my fault you did not check to see that someone came in and stole and order by looking at the names and showing no proof. She did not apologize and went back to another employee to discuss before making it. The other employee apologized and was sweet. I forgot her name. I order from Beyond Me in many other locations. This is the first time an employee was rude, snippy talked about me to another employee and never apologized after saying we loose money like it is my fault someone stole my food because she did not look to ensure the order was really an uber order. Please train her better with her horrible attitude. The other young lady was lovely and should probably be the...

I've been coming to this location for a little over a year now and I am never disappointed. The smoothies are always thick and fresh and the wraps are even better!!! I miss the caprese wrap but can get pretty close to it with the build your own wrap options. I recently had an issue with a delivery order which was completely out of Beyond's control. They use a third party for deliveries and that's where the issue took place. I contacted this location and explained what happened, the manager that goes by K told me he would make sure everything was taken care of. I came in today to get my remake smoothie and spoke with Syed, he was very friendly and understanding of the situation, he whipped up an absolute banger of a smoothie for me as we had pleasant conversation. I am very happy with this company and the employees providing the services. Thank you K, Syed, and Beyond for...

UPDATE 04/08/25 I think I’m done coming to this location, I’ve had issues before but today I have had a few mouldy tomato’s in my food and before you ask “was it seasoning” no it was not, it has the black and white fuzz and ruined my lunch at work. You guys have dropped the ball on me numerous times now and no one even bothers to greet at the door either. I’m never coming back after the mould situation like it’s literally hairy and everything. I don’t want an offer I was offered an offer when my sandwich was mixed up months ago and now possible food poisoning there was probably more that I ate and it has made me feel absolutely awful. I Will never come back and will warn others. Back to Haggerty Rd...