Hero King NJ — Restaurant in Nutley

Today the Hero King disappointed me. I had never gotten a sandwich I wasn't pleased with. I work the evening shift, my co worker called and asked me to get a sandwich for from "that place where I gotten one for in the past" . As always I ask for VERY little oil and vinegar, no salt and heavy orgreano never a problem, sandwich never soggy. Well my coworker calls me and asked if I got sandwich from same place, I replied yes. She voices her dissatisfaction with sandwich. I then check my sandwich and I'm upset because my sandwich is soggy, mind you I don't eat until later. I got the #4(ham) which ham is already salty and they put more salt on it. I called the shop and spoke with the young lady, hoping that she would offer me a credit. She apologize and said there was nothing she could do and being that it was at lunchtime (busy) "mistakes can happen". I've been in this shop when it was busy, today it wasn't. If this is the way New Management treat their customers, they just lost one. I threw my sandwich in trash and reimburse my coworker. I miss the gentleman and lady that worked there before. They were friendly and always made you...

Hands down the best sandwich joint in the northeast. Every sandwich is made with fresh ingredients and they are loaded with so much meat that you could bludgeon a man to death with the whole sub. The brand name soda hits like no other soda does and even the macaroni salad leaves you temporarily hallucinating and thinking the world is sunny and bright. I've tried a bunch of their subs but I still haven't scratched the surface of what they offer. If you haven't had lunch with Hero King then you ought to place an order right away! Choosing any other place for lunch deserves nothing less than a beating with their classic Italian followed by having that same sub...

My Husband just stopped in for the very first time to grab lunch for us, and let me just say "The best Honey Turkey Submarine" hands down! For a picky eater, I was extremely satisfied, the sandwich was piled high with all quality ingredients, We will definitely be back. The customer service was impeccable..My husband spoke very highly of the owners and how he was treated. They even gave him one of their Sodas to try "Thank you"😊 In today's society, it's so difficult to cross pass with genuine people who appreciate you for patronizing their establishment. Thank you for the warm welcome, You've gained a new customer!! We will support Hero King as our new local...