Phở Five-O — Restaurant in Oʻahu

Been coming here and supporting this business for 10 years. Usually come once a week even during the pandemic with all of the restrictions I have supported this business OVER and OVER even when the establishment next door has a line and nobody seems to be in this restaurant at all I still remained loyal to them because I liked their food and up until now the people. Before I say this I want to say that my mother is Vietnamese. I know how the typical stereotype goes with this nationally. So here is my problem. I began doing takeout more due to covid and after all these years I got home to realize that my order was wrong. I called and the lady assured me that the next time I came she would resolve it by not charging me for extra meat because I ALWAYS order extra meat with the #47 (no other order). Oh and the day of the wrong order I asked for extra sauce (I ordered 3 things) and she literally gave me 3 small containers 1 of each type of sauce. Since I had ordered 3 things I asked for more sauce and in all my years of supporting she had the nerve to say $2 extra but if I sit in the restaurant I can use as much sauce as I want. That way my first sign that she could care less that I've been a loyal customer for all of these years. So the issue was today I went to order my usual #47 the only meal that I've ever requested extra meat for and she told me the extra meat she promised me was for the pho (which I never usually order to go but was the order she messed up). I told her I never have ordered extra meat for pho only the #47 and the way she explained when I called about the wrong order was...Next time you come I won't charge you for extra meat. Well that day came today and she did not do what she told me when THEY sent me home to eat a meal that was not correct. My point is that being supportive and loyal to this business after all these years and she was unable to accommodate me by not charging me for extra meat. Sad and ridiculous. You lost a long time customer forever. Because you wanted to charge me $2 for extra chicken. Horrible...

DO NOT GO HERE FOR PHO! I’m a foodie critic. I love food and mostly noodles! Let me get to the point. The story is I get in there no one was there at about 11am. The server she was sweet. The service was quick. Looks soooo good when the food came. The pho was ridiculously huge! Great portions for prices. However the broth was like water my stakes was dry and chewy, I had added so much hoisin and Sriracha sauce and chilli oil but it was still so tasteless. No flavors! I also ordered summer rolls, great presentation looks good but the peanut sauce was horrible! Not going here again. I’m so sorry for this review. This was my experience with the food. I’m just moved here. New to the...

Was looking for something soft like saimin for my mom (who just had dental work). Walked in to this very clean place, and was met by a very cheerful person. Ordered two #26, chicken saimin, and waited just 10 minutes before picking it up. They each came in two plastic containers, soup separate from noodles and chicken and a lettuce leaf cup of toasted garlic bits, with a big bag of the usual pho garnishes and sauces. It was so good! My mom enjoyed it and was able to eat it easily. I liked that there was so much shredded chicken, and that the broth was delicious and neither too salty nor too fatty....