Wendy's — Restaurant in Oak Ridge

Was sort of in a rush so I pulled to the drive thru without checking hours of operation. It was around 8:50am. The lady did the usual greeting and asked for my order. I replied and in return i received silence. I thought maybe she needed some time, maybe she didnt hear me, maybe they are having technical difficulties. After waiting for a reply, still heard nothing so i pulled up to the window and waited for one of the people walking inside to provide me service. However i was ignored for a while until finally some guy does a hand gesture to me. Letting me know that they will either service me or open in 4 minutes. Thank goodness there was a burger king near by and they serviced me fast. This was a very rude and annoying experience. I wish the lady that greeted me had the common decency to at least tell me they would not be able to service me until so so time. I would have accepted that and leave in a better mood. However, I was ignored not once but twice and that...

Walked in to order and was told nobody was working the register and had to order from one of 3 kiosks. 2 of the 3 were down or off. It took so long to order 3 of the same sandwiches because the kiosk touch screen lagged. When we finished ordering, we had no option to pay with cash, so we had to go back to the counter and where we must've been invisible to the workers because no one acknowledged us until I had to almost scream to get someone's attention. Their soda machines barely work. One has no ice ever and the other tastes flat. There were 2 customers in line behind us and eventually stormed out after what I can I my assume was one of the many inconveniences that I experienced. I, as a previous Wendy's employee, am just appalled by how bad of an experience I had here. If I had done anything remotely similar when I was an employee, I would have been written up...

This one goes out to the employee who tried to force me to buy a drink cause I was "Taste Testing" with my water cup even though it was because all of the zero fountain sodas tasted like garbage cause they needed a syrup refill. I genuinely hope you go to bed tonight and feel shame over your attempt of saving a multi billion dollar corporation less than 50 cents. I also hope you feel bad over the fact that you tried to tell me that the 30 cents of undrinkable soda I threw out would go directly out of your paycheck. I also hope you're a little sad over the fact that you tried to tell me that If I bought a soda I wouldn't have that problem because the machine in the kitchen had syrup even though you'd pass me a plastic cup and make me fill it myself anyway. Also you forgot the crispy onions and bacon in my Cobb salad and gave me old...