Panda Express — Restaurant in Oakwood

I placed my order through the app, but the drive-thru experience and food quality were both very disappointing. The drive-thru had two lanes/menus but was only taking one car/one lane at a time. When I reached the speaker, I was told to wait—even though I had a mobile order that could have been confirmed in seconds while helping the next customer. After sitting there for 4 minutes, they finally asked for my order, only for me to say I already placed it online.

At the window, I didn’t wait long, but the food was lukewarm at best, like it had been sitting out too long. Once I got home, it only got worse. My “Bigger Plate” was completely overrun with vegetables. I ordered two orange chickens and one teriyaki chicken with super greens and chow mein. Instead of the proteins filling their sections, the super greens were shoved into the protein spots, leaving far less chicken than what I paid $12+ for. Protein should be the bulk of the meal—not filler veggies.

To make matters worse, my mother-in-law’s separate order of beef and broccoli had one single piece of beef in the entire tray. One. That’s beyond unacceptable for a paid entrée.

Overall, this was a frustrating and disappointing experience. Between the poorly managed drive-thru, lukewarm food, and lack of protein in both meals, this location failed on every front. I won’t...

The rice was very undercooked. The " orange chicken" was kinda tasty but not the orange chicken flavor that I remember. The sauce was just a mild sweet sauce. The broccoli beef ( broccoli was not cooked well either) and the sauce with it was greasy. This was my 1st time ordering at this location, and I will not be returning. Also, order was mixed up once I got to the window and had to wait àn extra 5 minutes before I received my meal. 😒 *Be careful going through the drive thru area/ lanes. It's very tight and you really have to pay attention to which way to turn...

It was 9:15 pm- we were about 10 customers in the restaurant. No steam rice - no Beijing beef - no vegetables, no steak, with a restaurant full of customers their response was that they are closing in 15 minutes and they are not cooking anymore. I request to dine in same response since they are closing in 15 minutes is just to go . While the manager or assistance manager was eating and not paying attention. Very dissatisfied with the service specially being a...