Ordered today 6/4/16 Lg. Shrimp Lo Mein seeing that I am sick and just has oral tooth surgery and was so hungry and weak and wanted something easy to swallow to eat. Picked up my order and then parked my car in the shopping plaza hurrying to eat bcuz I was famished and not feeling well. Only to see that there is no silverware in the bag. I called the restaurant and ask the girl who took my order if suppose to eat with my hands, why is it that alllllllll the time u order there the forks and spoons are never inside the bag. Instead of apologizing she let me know that they don't always put silverware on every order and hung up the phone on me. So I was mad I drove back to the restaurant and returned my food and got my refund and let them know that their customer service is horrible. What takeout restaurant you go to that selectively put silverware with people order??? NOWHERE! I honestly wish I could give them ZERO STARS. No apology from the manager either who...
Read moreWe have been ordering from here for over 10 years. Wings are outstanding. This past Friday evening my wife mistakingly gave the delivery man money that was the wrong amount mixed with hundreds of dollars. The next day not thinking anything would be an issue, she called and went back into the store and they did give not give back our full amount. We lost out a few hundred dollars, which I know was her mistake but the delivery guy said he stuffed that cash in his pocket and said he did not count it and we don't know any delivery person that does not count the money before leaving. Because of this dishonesty they have lost a valued customer and will spread this word. Sadly to say we were ordering twice a week from here coming to about 25 dollars each time. So know in the long run it will end up...
Read moreI ordered from here for the first time because the reviews were decent. Won't order from them again, though. I used the app encouraged on their website (beyond menu) and placed an order at 7:11pm... 8:23 comes around and I call them to figure out what's going on. They said they didn't receive the order until 7:50. Of course, I call BeyondMenu to see if this was true and they said nope, they were definitely sent the order at 7:11. The order finally gets here at 8:31 --- wrong drinks (ordered coke, received Pepsi), wrong appetizer (ordered spring rolls, received veg egg rolls); wrong flavors (ordered 1 "very spicy" general tso's and 1 mild, both were exactly the same mild flavor). I called them and they didn't offer to correct anything. If you're thinking about ordering from here, I encourage...
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