The Honey Baked Ham Company — Restaurant in Ocoee

I ordered the tavern club sandwich and the broccoli salad for lunch one day. Probably the best sandwich I've ever had. Bacon on sandwiches/burgers are usually pretty disappointing because there isn't enough of it and it isn't crispy. This sandwich had just enough bacon AND it was crispy despite the tomatoes and mustard covering it. The ham...there is a reason why this ham is so pricey and it's because it is exceptional. They aren't greedy with it or the turkey on this sandwich either. I had intended on only eating half of this sandwich for lunch but it was too good to risk having it be soggy later due to all the wet ingredients on it. As for the broccoli salad...it was good. Nothing special about it. I was a bit disappointed with the portion I was given though considering the price I paid but the sandwich made up for it. I will absolutely be ordering...

HORRIBLE RUDE DISRESPECTFUL UNGRATEFUL “WORKERS “…HORRIBLE EXPERIENCE! Mean and Nasty workers with nasty attitudes. Went to Ocoee location on Veterans Day 3 workers at counter no one greeted us, very unprofessional, confused about the fact that it was even Veterans Day, confused at the Veterans Day Special, made negative remarks and stares at me coming in for my Veteran special, the female makinmy sandwich was ANGRY FROWNING had a real NASTY DISGUSTED EVIL HATEFUL look on her face rolling her eyes so hard it look like it gutted, lips poked out a mile away from her face, complaining the whole time making my sandwich. She was literally flapping and throwing meat and cheese on my sandwich....

This must be the worst franchise location Honey Baked Ham has. We reserved and paid for a ham for thanksgiving 2022. When my son arrived at the appointed time there was a 4 hour long wait. My wife called and was told they were shorthanded. “No one wants to work.” My wife was told by the manager that she would be staying late to process all the refunds. To this day we have not received a refund. Every time I call I am told the manager is not in, my information is taken but no one ever calls. After 40 days my only option is to call the credit card company.

This is a very poorly...