China One — Restaurant in Oconomowoc

I was told by a friend that this place had the best Chinese food in Oconomowoc now that Fong's is out of business. Fong's was my all-time favorite Chinese restaurant in Oconomowoc for a long time until they were forced out of business by the city who wanted to build a park on their land. Well anyway, back to China One. I was really hungry for Chinese after work one day and so I decided to take my friends word for it and try them out. I usually only buy 3 or maybe 4 different types of Chinese dishes, but I want those few dishes cooked the way they were meant to be cooked. So I ordered "an order" of pork egg foo young, a "quart" of chicken fried rice, two shrimp egg roll's and almond cookies. I was not very happy with what I received. In my opinion, fried rice should always be made with egg, bean sprouts, onion, soy sauce and then the meat/seafood of your choice. What I received was white rice with what looked like canned pea's and canned carrots, and white meat chicken. Hardly any soy sauce, no egg, no onion, no bean sprouts. I could have lived without the bean sprouts, but not the other things. The second disappointment was they only gave me a pint, but I paid for a quart. They package it in a 1 or 2 inch high black plastic dish. When I got home, I moved it to a 1 quart container and it only filled half of it. Third, the egg foo young was white! I have never eaten egg foo young that looked like that before! No soy sauce, no onion, no bean sprouts, just what looked like egg whites and very little pork. Not very flavorful. They did give you 3 large patties though. The gravy was fine, but the container it came in broke and spilled all over. The egg roll's had exactly 1 small shrimp in each one, lol. I guess you can call it a shrimp egg roll if there's one in there. The cookies were ok. I was really hungry, so the food did fill me up, but I will not order from there again. On the bright side, they served the food quickly, were polite and kind, and let you take your own sauces, napkins, utensils and chop sticks! The restaurant was clean and busy, as several pick-ups were made while I waited. I wish the food would have been better and more to my liking, but obviously others like it. I guess I'll keep searching for that great...

Very unsanitary and disgusting experience. I went to pick up my food. While packing up my food with her ungloved hands, the lady helping us wiped her nose 3 times and continued touching my food items. When I confronted her about it she denied it, said they have all been “tested” and told me not to come back. I said that’s great that you’ve been tested but you just wiped your nose bare handed while packing up my food. Pandemic or no pandemic, this is highly unsanitary. The people who regulate restaurant sanitation should be notified.

I only took the food in the first place because my child who has special needs was very excited for his meal and would have had a meltdown if we didn’t have it. Once I discovered there was no silverware added to the bag, that was the last straw, I called the restaurant asked about utensils and also said I’d like a refund because the woman was wiping her nose with her bare hands while packing our food. She must not have heard me. Doesn’t matter because I asked her why she did this when I arrived and this is when she told me they were all “tested”.

I made the mistake of taking the food in the first place. I should have spoken up when the food first came out. So I apologize for that. The point here is that the employee who was serving up our food was wiping her nose with her bare hands while packing up my food…right IN FRONT of me. That is just gross and unsafe restaurant behavior. I’m happy they refunded my money. I hope for the rest of the public, this restaurant will put in place consistent hygiene practices...

I wish I could do a zero but unfortunately it won’t let me. The lady cooking the frozen egg rolls and frozen crab ragu sneezed a few times didn’t wash her hands. We ordered two dinners sweet and sour chicken which you could tell was frozen and the smallest pieces ever and orange chicken which was also frozen. When we got home I tried a piece of the orange chicken and I threw up. It tasted like it was rancid and zero orange flavor. We called to let them know and the lady on the phone just blew it off. Needless to say we threw out the food and praying that I don’t get sick. Do Not Go Here if you value your health and your hard earned money. The only reason we went here is because the really good Chinese food restaurant in Ocon. that is in Pabst...