Java Hut — Restaurant in Oconomowoc

I really did want to enjoy this establishment, since it is close by and initially appeared charming. The building itself was cute. I liked all the silly pictures and figurines. Everything looked cluttered but not necessarily dirty.

The first time I went, there was only one other customer sitting down but I was not greeted or acknowledged by the woman behind the counter. I was the one who initiated saying hello. This put me off slightly but I figured they could be having an off day, it happens. Placed my order, they don't take payment directly after ordering which I thought was funky, and it made for a weird system when someone else came up to order, employee said my drink was ready, and the other customer had to awkwardly scooch over while I paid and grabbed my drink.

Left and made my way out, the drink was okay. It wasn't horrible but you can tell when they put way too much milk. I got a matcha latte, quality of the matcha powder was low but I I didn't necessarily mind, it tasted fine to me. For the price I paid (around $4) I was okay with the drink I received.

I stopped by again for my second visit and this experience really let me down.

There were three other customers this time, one had finished up ordering and sat down as I made my way in. There were two woman at the counter, one of which was the same who serviced me last time. Once again, I was not greeted. Both employees were in conversation with the other customers, which is fine, I don't mind if you finish up, but a simple "Be with you in one moment" would have really be beneficial. I stood there for about 2 minutes before I was even acknowledged, even after making eye contact with both employees multiple times.

I was in the process of standing by the register when I felt something wet bump my leg and looked down to see a dog just wandering around. I had previously seen a sign that stated this establishment allowed leash dogs, which I don't believe is actually legal, although I may be wrong. I did find this on the Wisconsin Restaurant Association page: " Live animals are not allowed in the interior portions of the FOOD ESTABLISHMENT".

The dog was licking whip cream out of a ceramic bowl dish and got the whip cream on my leg when it came up to me. At this point I was finally able to order, didn't receive any apology or acknowledgement for waiting. I asked the employee if they had a syrup and they said they have this kind, but let me look for the other (paraphrasing), and while doing so let off some crude language which I thought unprofessional.

While waiting for my drink, to my shock the unleashed dog made it's way behind the counter where the employee was making drinks, and then proceeded to make it's way into the kitchen area, where all the food is. Neither employee made any attempt to remove the dog, and the individual in the kitchen was even baby talking the pet. The owner made no effort to grab his dog either. I am honestly so shocked they allowed this dog into a supposedly sanitary environment, where food is made. I have a dog, I work with them, I love them, but I absolutely know a line was crossed today. People can claim all they want that their dog is clean, but ultimately they are an animal, and they can be dirty and do not belong in establishments where food is being served.

I have already provided a complaint to DATCP.

Overall, really disappointed in this establishment. I hope they can take criticism and improve. I would love to try again after these issues have...

Don’t get the popping boba, or the chai. Everything tastes artificial, and with the amount of sugary syrup pumps on display, you know that nothing is actually made there, just put together. The chai tastes shitty and artificial, and it left a spice burn in the back of my throat that I usually never get. The popping boba is made poorly, and you can tell the lack of effort and research that was put in just from the texture. The decorations are kitschy, and they use those wood squares with cheesy text saying stuff like “Either you like bacon or you’re wrong,” and it makes the place look like a wine mom decorated it over a hangover. My friend got the caramel macchiato, and the caramel just didn’t mix, it sat completely separate from the coffee, just sitting on the bottom of the cup. Additionally, the woman behind the counter was being rude to the other employees, and verbally harassing them, saying things like “It’s so easy, you should know better,” when they obviously just needed help. Overall, I wouldn’t recommend. Just go to Whelans in downtown Ocon, it’s much better, and the chai is actually good...

I love this coffee shop! The new owners have done a great job turning the place around. The decor is quaint, and reminds you of being in a comfy living room. They have couches and a fireplace for when the weather gets cold. They have tasty homemade treats, and AMAZING sandwiches. I’m here daily and Sandy and Duffy have treated me like family since day one.

Another review stated there were no patrons in the store when he was here, however, that’s a lie. The reviewer even took a picture of me (without consent), proving he is wrong about nobody being in the store. Also, while he was in the store there was NO talk about a sink not working. I’m not sure why he mentioned that, but it never was talked about. Come here once, and you’ll see how...