My husband and I took our three children (ages 15 to 21) to brunch. The building is new and the atmosphere is nice. The young lady who greeted us did not know much about the menu. She was unable to answer whether Coke or Pepsi was served.
The menu was not large, but we each chose something different. While we waited for our food, we watched the staff work. Each table had a piece of paper on top which could be used to draw on by children and adults alike. However, I was hit on the head three times as the waitstaff walked by to place new paper on tables. They held the paper over their heads like a flying cape instead of rolling it up and taking it to the table. One young man kept rubbing glass or plastic containers together making loud noises as he took the containers to the table. Another waitress was on her cellphone outside the bathroom doors which were in view of the dining area.
Our food arrived very quickly. In our opinion, the grits were undercooked and under seasoned. They were very grainy. The shrimp was gummy and overcooked. The french fries were greasy. My husband ordered a crab cake and found that the outside was cooked perfectly, but the inside tasted under cooked. He did have a long hair in his meal that we found a little disturbing. I ordered a hamburger, and it was cooked medium rare, which I admit I really enjoyed since you can't get one cooked like that in NC anymore due to health regulations! However, it was under salted.
Overall, our family felt that the cost of the food was average for the area, but the taste was below average. The restaurant was fairly loud due to what sounded like horse play by young adults. We could not tell where the sound came from or whether it was staff or patrons. I don't think that we will be giving this restaurant...
Read moreWe were so excited to eat at the Flying Melon, but so disappointed. We waited over an hour which would have been fine, but when we were seated we were told they were out of oysters , scallops, 2 of the 3 fresh fish choices, pasta , the fillet and even the burger! After we did order, the waitress returned to tell us they no longer had two of the featured sides. So we said fine and changed to a loaded mashed potato and steamed fresh vegetables. When our food arrived we were told we are out of potatoes, we gave you rice. It was plain white rice and cheap out of a bag frozen mixed vegetables. My pecan crusted red drum was bland as a piece of paper. The shrimp bisque soup we ordered never came to the table. The highlight of the meal was the fig appetizer, it was delicious. All in I took my family of 6 out for what should have been a great meal and it was a bomb. Now, I rarely write a bad review, because I have worked in the service industry during the pandemic and I know you can have a bad night, however you should do something to provide customer service when you are totally dropping the ball...comp an appetizer, explain what happened, offer a free dessert. Something ....not were out, here's some rice that will be $280.00 please... I would nor recommend this restaurant to...
Read moreAtrocious customer service. Stay far, far away if you have food allergies! We have been eating here on annual trips for years, but that will now come to and end after how the staff treated us here. I called ahead to make a reservation, and the woman who answered the phone not only denied my reservation, she could not even explain what their reservation policy actually was (she attempted a few times but kept changing her words). I then stopped by the restaurant to add our name to the list, and the gentlemen couldn't give us a time estimate for how long the wait was. He kept responded saying, "I have to figure it out. I need to look at things. I'll let you know later after I figure it out." One of the guests in my party has life threatening food allergies. We attempted to explain them to our sever, and she responded saying, "the kitchen is too busy tonight to accommodate special requests." When you are too arrogant and don't care about negligently disregarding something that than can physically cause someone harm, you need to reevaluate your career. I was absolutely disgusted by how we were treated. I will never visit this place again, and I highly encourage all to avoid it at all costs, unless you enjoy supporting a bigoted...
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