Walked in sat down took my drink order. 15 minutes later got a drink. Had to wait to place my food order as apparently shift change takes 20 minutes. So no cook for 20 minutes?! Got my food. Food was good. Here's where I have a problem... my glass went empty, I sat my glass at the end of the table she walked by it 6 times and 20-30 minutes later drops the check off then 10 minutes later asks if I need anything..... another glass of tea please! At this point half my meal was cold since I had stopped eating because my mouth was dry. Needed a beverage to keep eating. Then I payed and I tipped 15% due to bad service I normally tip 30% or more. As soon as she picked up the check and didn't see the tip amount she wanted she was all done stopping at my table not that she was doing a good job at that to begin with. Pathetic service. Wasn't even busy. Was just me for quite a while. Then 5 other people (3...
Read moreReally dropped the ball here Ihop! Went to order steak to find out, out of steak after I ordered, went to order fish, to be told we don't have enough, to ordering mozzarella sticks to be told after ordering it they are out, out of French fries, out of onion rings... so stuck with these bite potatoes... I cant blame the server on the lack of food, but this is outrageous! It's father's day! Steak is like the number one item for father's! Nope out. Poor management on ordering food! I don't even want to hear it is the truckers fault blah blah... Order items to keep your customers happy! To whomever salts the potatoes!!! Take a job with D.O.T salting the roads during winter!! You'd do great! Feels like I am licking a salt block! The tv is glitches out. No music... dead silence! I am at the point I will not be...
Read moreJust finished eating but had to leave a good message. My server's name is Sasha and she did an extremely great job! She anticipated my every need before I even needed it, kept my topped off, took special care to make sure my food was prepared perfectly, and was very friendly on top of it. I asked for the manager to relay that same message to her. This is the type of service I like at any eatery, and the absolute best at IHOP. There was another woman, a black woman who wasn't even my server but was friendly and spoke as she passed by. She definitely passed the vibe check as well. I didn't see her name tag but cheers to her as well since I wasn't even her...
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