Pizza Hut — Restaurant in Oklahoma City

For the third time in the last year I’ve attempted to order Pizza Hut to have it delivered to my home. And for the third time they’ve sent DoorDash to deliver my food, and for the THIRD time they’ve forgotten an item on my order. This time I called to the store to have them correct the problem. An employee picked up and told me they would get a manager, they hung up on me, I called back and then got put on hold. Ok fine mistakes happen. While I’m on hold the general manager calls me and I had to explain what happened again. She asked me if I wanted credit and I said no I want my 2 liter delivered. She told me ok she’d ask her driver to come deliver it, maybe 2 minutes go by and she hangs up on me again. It’s now been twenty minutes since that has happened and no one has called me back or shown up with my two liter. I’m done, you’re not getting any more of money and I will be making a call to the corporate office first thing...

It’s been a while since I last visited Pizza Hut. I called in my order at 11:07 and was close to the location. I decided to try the new My Hut Box. Everything was good, as expected from Pizza Hut.

I ordered the pepperoni personal pizza in the first box and the bacon parmesan melt (full) in the second box. Both boxes included 4-piece honey BBQ wings, with fries as an optional side. The personal pizza box with a drink was $8.49, and the full melt box was $8.99. With a drink, the full melt box would be $10.49. I spent $20.07 for 2 people. It was a satisfying meal. Not too heavy for the afternoon.

I highly recommend getting the full melt instead of the half melt.

Overall:

Store cleanliness: 5/5 Food: 3.9/5 Atmosphere: 5/5 (family...

If I could give zero stars I would. I made a large pickup order for the future on my app. I stood at the counter for no lie, 12 minutes while I watched them start my pizzas when I got there. I called earlier to make sure it would be ready at the correct time because I needed to get the pizzas to a work meeting. And after the workers obviously seeing me and not saying a single word the most clueless manager came to the counter telling me it would be another 15 minutes because the ticket didn’t print til then. I said I called you earlier and spoke to you exactly and you verified my pizza would be ready. They let anyone with a...