Canales Furniture Oklahoma City — Local services in Oklahoma City

Went in today (1/4/25) to get 2 recliners that we seen last week on display for 288$ after calling to verify of they still had them and the guy that answered said they did in 3 colors. So when we get there we pick out the 2 we wanted and the girl helping us went to check on the price to make sure and she came back and said that “corporate” done changed the prices to 399$. The husband did a little talking with the manager guy and we got them for 350$ chair. The down fall is that there’s only a 1 day return policy and you have to pay them to return the piece of furniture. We got home and put them together which is kindly “cheaply” made. One arm rest screw was not the right one so the husband had to go back up there to get a replacement screw. All in all we got what we paid for I suppose on choosing cheaper. The Girl who helped us was super sweet and didn’t mind all the questions the husband kept asking. If she didn’t know the answer she’d go ask, but made sure she answered all his questions. Jocelyn was her name!...

We had an amazing experience working with Karen while purchasing our furniture. From the moment we walked in, she greeted us warmly and made us feel comfortable without any pressure. Karen was incredibly knowledgeable about the products, took the time to understand our style and needs, and offered thoughtful recommendations that matched both our taste and budget. She was patient as we explored different options and always went the extra mile to ensure we were confident in our choices. Thanks to her attention to detail and genuine care, the entire process was smooth and enjoyable. Karen’s professionalism, friendly attitude, and exceptional customer service truly stood out. We’re so happy with our purchase and grateful for her help in making our house feel more like a home. Highly recommend asking for Karen if you’re looking for quality furniture and a stress-free...

I visited the store on Saturday June 29, 2024 and a young lady helped us pick out a plush pillow top double sided set. I returned to the store on Monday July 1st to finalize the deal and a salesman said he could deliver the merchandise to us the next day and then the manager comes in and speaks with the salesman in Spanish and my wife is Hispanic and can understand what they were saying and then the manager returned to the sales desk we were at and charged me $190 when all I was supposed to pay was $8 in the difference in merchandise and then she tried to fast talk us and change up everything. Then when the merchandise was delivered the box spring to the mattress set was ripped and the mattress is still not what I wanted or picked out when I went into the store. I'm very dissatisfied with the whole process and the...