Scooterâs as a business is not well run. Iâve known several whoâve worked there and I did for a year+ myself. The management, at the store level is entirely dependent on the (mostly less then 18 year old) staff, if theyâre lucky theyâll get a âmanagerâ who wonât hardly work and will be in the store twice a week. I worked at the penn store, the busiest, best run and let me tell you even if it was the best run it is unsanitary, overpriced, employees are underpaid, the management does little to nothing, it shouldnât be an option for you.
The higher management is all trained by these teenagers, I myself trained 3 people who went on to either âmanage storesâ or one who even became an area director for a 1/3rd of the state!
On a side note, people who have put in good, hard work to the company for years will never be noticed by anyone above them due to lack of store management, those who are higher up donât do anything except for tell stores to fix things that they never will rather than doing it themselves, open new stores, and fire employees at the first sign of disrespect. Me personally? I said I couldnât come in for weekly meetings at 9 am on Tuesdays because Iâm a high school student. Their genius idea? Fire me. I had a coworker who stayed there a year longer than I did, asked for time off on a holiday Was told she was uncommitted and should...
   Read moreI received a coupon in the mail for a free small drink. I thought that was a nice gesture and offer from Scooterâs so I went to try it out. I donât like coffee so I was pleasantly surprised that they had a lot of other options. I ordered a sweet iced tea. Apparently, they donât have sweetened tea so the cashier asked me how many sugar packets I would like for my tea. That was a little disappointing because tea tastes different depending on when you sweeten it. Itâs much better when you sweeten it during the brewing/steeping process then when itâs already over ice. The tea itself was a little too bitter and had hints of coffee notes in it, which was not ideal. I took a picture of the ice level of my drink to show the excessive amount of ice that was in my drink for a small drink. The customer service was good though, I think I would give it another shot and just get something else other than...
   Read moreI hate to see the other bad reviews because for my first visit I had a great experience. Never been so wasnât familiar with the menu and the guy (young guy sweet voice) was so polite. Didnât rush me at all and we all know how these coffee places are during breakfast. I ordered a cake pop and he upselled me to buy 2 for a discount. And I did ONLY because of his service. They were pretty big too. I still have my âStarbucks gold cardâ so I live for pumpkin spice every season. This place is giving them a run for their money. I mean it was good. I got the breakfast burrito and will say I was a little surprised but not quite disappointed. Not what I expected but I canât put my expectations on a place Iâve never been to. It was small and looked like some type of ground together mix. Was spicy which I love. Overall this is close to my kids schools and reasonable pricing. Iâd...
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