7 Brew Coffee — Restaurant in Olive Branch

Yesterday 5 ladies and I went to get our 7 brew fix. Where we live they do not have any. The lady who took our order was absolutely a doll and was great and gave great service. HOWEVER, apparently they were having WiFi connection issues and when they ran my friends debit card it didn’t connect with their system due to their WiFi issues. Then she was asked to run it AGAIN. And that time it showed on her bank account end, BUT they were still saying it did not go through. So she was asked to run it again, and she did. They again said it didn’t go through. So was asked to run her card again for the 4th time and she refused to do so because it was already showing coming out of her bank on her end. So the lady named Shelby, was ABSOLUTELY rude. Saying “they just got their drinks for free” “the only reason there is an issue is because their big order” and still kept saying RUDE side remarks. I have been to plenty of 7 brews around MS, TN, Alabama, etc. this was the worse service we have every...

My drink was delicious and I really respect the lady that took my order for apologizing that I had been skipped when it came to my order being taken. I have been to the location on union several times and ALWAYS have a good experience so when I had a less than ideal experience at the NEW Olive branch location it was more than disappointing because I consider this a little treat to my self but I was skipped over by the young lady taking orders multiple times. When I say skipped I mean the cars that arrived after me had their orders taken first . And this happened to me 4 times until I finally made it to the window where usually I just get my drink and go instead I had to place my order there. I can’t say I will be back to this location anytime soon which is very disappointing because this location is closer but I would choose good service and a good drink rather than service that...

Maybe a nice place, but I did not have a good experience. I ordered a small white chocolate mocha Frappuccino with caramel drizzle and whipped cream. First time ever Visiting this establishment and they mess up my order. I go back through the drive-through line and explain that there has been a mixup. The young lady does apologize And offers to fix it for me. That’s fine. I’m happy for them to do so. However, when I receive my order, this time is still kind of liquidy not well blended. This time when I receive it there is dust, fuzz and sticky stuff all on the top. The top does not look clean. It looks like they used the same order and remade it. I took it but didn’t drink it. What a waste of time and money. One thing I will not continue to waste is my time. I...