Rubio's Coastal Grill — Restaurant in Orange

The food was pretty good and tasted fresh. The steak and salmon on the tacos were dry though. Also, some of the chips were stale.

However, the main issue I had was how disrespectful Emily and Josh were to the guest in front of me in line. The guest apparently had used a coupon twice that should have only been used once. Although I agree that it was wrong and annoying, Emily was very rude to him. She interrogated the guest like he was committing a crime and then rudely told him that he should only use it once. After Emily rang me up, she and Josh proceeded to bad mouth the guest at the counter and complain how annoying it is when guests can't follow rules. Their comments could clearly be heard from the counter. I was embarrassed just listening to this and it wasn't even about me. You guys really should work on your...

I was pretty disappointed in this place. Their soda machine was broken and still sold their fountain drinks without informing me or anyone else after me about the issue. When I came to ask about it they informed me they were switching out the syrup and asked me to wait, even though the actual issue was with the carbonation of the drinks and could not have been resolved until the next day. I understand it was toward the end of the day and they were probably not expecting such a large rush after a movie that late at night, however they still had two hours before their stated close time and I did not feel like my business was at all welcome. The food was prepared very well and I enjoyed my burrito. Their green salsa was quite good. I think I will go somewhere else for food next time I am visiting this...

I’m not one to leave negative reviews but this one definitely deserves it. After waiting over 30 minutes for our food and everyone that order after us getting their food before. Mind you the manager and another server passing by our table numerous times and just looked at us and our number but never thought about our missing food. I decided to go ask for the status on our food and the manager Adriana literally said they “FORGOT” our ticket but would get it to us immediately. I strictly told her do not bring us cold food. And what do they do? Our food wasn’t even warm to say the least. Took our food back and asked for my money back Adriana said she could not refund my tip. And sure enough she didn’t. Terrible service at this place not sure how they stay in business. I definitely do NOT...